# Two factor authentication code is not forgot how to reset this

**URL:** <https://forum.infinityfree.com/t/two-factor-authentication-code-is-not-forgot-how-to-reset-this/104771>\
**Category:** Hosting Support\
**Created:** [January 21, 2025, 5:03pm UTC](https://forum.infinityfree.com/t/two-factor-authentication-code-is-not-forgot-how-to-reset-this/104771 "2025-01-21T17:03:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BigBossKannada](https://forum.infinityfree.com/letter_avatar/bigbosskannada/32/6_22734026db12803ebb3e059622ac3534.png) [@BigBossKannada](https://forum.infinityfree.com/u/BigBossKannada)\
**Post date:** [January 21, 2025, 5:03pm UTC](https://forum.infinityfree.com/t/two-factor-authentication-code-is-not-forgot-how-to-reset-this/104771/1 "2025-01-21T17:03:32Z")

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[bigbosskannada.kesug.com](http://bigbosskannada.kesug.com)  
Two factor authentication code is forgetted how to reset this please help me

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**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/6_22734026db12803ebb3e059622ac3534.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [January 21, 2025, 5:15pm UTC](https://forum.infinityfree.com/t/two-factor-authentication-code-is-not-forgot-how-to-reset-this/104771/2 "2025-01-21T17:15:07Z")

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Hi and welcome to the forum! I think these two replies on other topics are related to this:

> [@Forget authentication and backup codes](https://forum.infinityfree.com/t/forget-authentication-and-backup-codes/31284/15):
>
> From a technical level, I can disable two factor authentication. Remember: I wrote the client area code and have administrative access to the servers running it. So I can change whatever I want whenever I want it. However, I won’t disable two factor authentication on any account by request. The point of two factor authentication is that (drumroll please) you have two factors of authentication. The email address / password combination is one, and the two factor device / recovery codes are the …

> [@Sir please help my Friend in 2 step verification](https://forum.infinityfree.com/t/sir-please-help-my-friend-in-2-step-verification/34614/16):
>
> The two factor authentication screen very clearly says that you should store your recovery codes safely. If your friend did not backup their two factor authentication app and only had the recovery codes on the phone with that authenticator app, then your friend did not store the codes safely. I hope that your friend learned from this that backups are important. Because like I wrote in the post linked by @JavesPotato , if you have two factor authentication enabled, you must have either the authe…

Plus please post in the appropriate category next time.

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**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/6_22734026db12803ebb3e059622ac3534.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [January 28, 2025, 5:16pm UTC](https://forum.infinityfree.com/t/two-factor-authentication-code-is-not-forgot-how-to-reset-this/104771/3 "2025-01-28T17:16:00Z")

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Closed on January 28, 2025, 5:16pm UTC

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