Transfer my hostinger domain to Infinityfree

[PabloHLazaro]

Website URL

hPanel - Hostinger

(please specify the URL of the site on which you are experiencing the problem)

Error Message

Consulta recusada: Os nameservers inseridos não responderam a este nome de domínio. Certifique-se de que exista uma Zona DNS no provedor do nameserver.

(please share the FULL error message you see, if applicable)

Other Information

estou passando meu dominio da hostinger para a infinityfree, não consigo!
(other information and details relevant to your question)

[JxstErg1]

Hi and welcome to the forum! Please note that this is an English-speaking forum and so you must speak in English or at least provide an accurate translation of your content. Since you didn’t do that I’m gonna translate it for you:

@PabloHLazaro

Website URL

hPanel - Hostinger
(please specify the URL of the site on which you are experiencing the problem)

Error Message

Query declined: The nameservers entered did not respond to this domain name. Make sure that a DNS Zone exists on the nameserver provider.

(please share the FULL error message you see, if applicable)

Other Information

I’m transferring my hostinger domain to infinityfree, I can’t!
(other information and details relevant to your question)

Unable to set nameservers: DNS query refused

Before you can add a domain name to your account, you need to point it to the InfinityFree nameservers first. However, some domain providers show an error like this when trying to change the nameservers: DNS Query Refused If that happens, your registrar will tell you that the nameservers must be configured first. What causes this issue Before you can add your domain to your InfinityFree account, you need to verify you can control the domain. The usual way to do so right now is by setting th…