# This site can’t provide a secure connection **URL:** \ **Category:** Hosting Support\ **Created:** [January 20, 2024, 7:42pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917 "2024-01-20T19:42:40Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![EmilyVol](https://forum.infinityfree.com/letter_avatar/emilyvol/32/5_5575768a8748004e209b776fc1b2916d.png) [@EmilyVol](https://forum.infinityfree.com/u/EmilyVol)\ **Post date:** [January 20, 2024, 7:42pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/1 "2024-01-20T19:42:40Z")
### Website URL > **[volecho.com](https://volecho.com/)** ### Error Message This site can’t provide a secure connection **[volecho.com](http://volecho.com)** sent an invalid response. ### Other Information This is a new website, it doesn’t load, I have done the SSL configuration on Cloudflare and the nameservers point to cloudflare. ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [January 20, 2024, 7:55pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/2 "2024-01-20T19:55:32Z")
I don’t see any errors like that on my end. Please note that it can take some time for Cloudflare to do the initial setup of your domain too, I’ve seen their SSL setup take up to 24 hours too. But it seems to be fixed now, at least from my end. I see a 404 error on your site now. > [@Redirected to InfinityFree 404 error page](https://forum.infinityfree.com/t/redirected-to-infinityfree-404-error-page/49355): > > While working on your website, you may be redirected to the [InfinityFree 404 error page](https://infinityfree.net/errors/404/). This article explains why this typically happens and what you can do to fix this. Why do I get a 404 error When you try to access a file on a website, the server tries to find the matching file to load. By default, it works like this. Suppose you have a website [http://example.com](http://example.com) which is linked to the folder htdocs in your hosting account. If you then try to load a certain URL, like [http://example.com/blo…](http://example.com/blog/images/gallery/photo.jpg) ---
**Author:** ![EmilyVol](https://forum.infinityfree.com/letter_avatar/emilyvol/32/5_5575768a8748004e209b776fc1b2916d.png) [@EmilyVol](https://forum.infinityfree.com/u/EmilyVol)\ **Post date:** [January 20, 2024, 8:23pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/3 "2024-01-20T20:23:33Z")
I think I have deleted some files from the filemanager. How could I reset this? ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [January 20, 2024, 9:24pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/4 "2024-01-20T21:24:46Z")
If you deleted the files you cannot recover them unless you have a local backup ---
**Author:** ![EmilyVol](https://forum.infinityfree.com/letter_avatar/emilyvol/32/5_5575768a8748004e209b776fc1b2916d.png) [@EmilyVol](https://forum.infinityfree.com/u/EmilyVol)\ **Post date:** [January 20, 2024, 9:44pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/5 "2024-01-20T21:44:52Z")
I mean, could I just create a new htdocs and upload the website? ---
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [January 20, 2024, 10:06pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/6 "2024-01-20T22:06:05Z")
You should be able to, yes. Check the “Domains” page in your account’s client area to make sure the `htdocs` directory you’re creating is the one your website is linked to (for example, to ensure your website is linked to `htdocs` and not `volecho.com/htdocs`). ---
**Author:** ![EmilyVol](https://forum.infinityfree.com/letter_avatar/emilyvol/32/5_5575768a8748004e209b776fc1b2916d.png) [@EmilyVol](https://forum.infinityfree.com/u/EmilyVol)\ **Post date:** [January 21, 2024, 10:28am UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/7 "2024-01-21T10:28:48Z")
I have everything in htdocs not [volecho.com/htdocs](http://volecho.com/htdocs) and still the website doesn’t work. What can I do to now? Thanks for your answers. ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [January 21, 2024, 11:31am UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/8 "2024-01-21T11:31:06Z")
> [@EmilyVol](#): > > I have everything in htdocs not [volecho.com/htdocs](http://volecho.com/htdocs) and still the website doesn’t work It looks like you moved in the HTML files of your site, but the `assets` folder, that contains all the images, stylesheets and scripts, still appears to be missing. Can you please make sure that ALL website files are uploaded to the htdocs folder? ---
**Author:** ![EmilyVol](https://forum.infinityfree.com/letter_avatar/emilyvol/32/5_5575768a8748004e209b776fc1b2916d.png) [@EmilyVol](https://forum.infinityfree.com/u/EmilyVol)\ **Post date:** [January 21, 2024, 1:47pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/9 "2024-01-21T13:47:24Z")
Yes I also got these errors: ERROR UPLOAD FILE: htdocs/assets/js/svg-map.js Error: Can’t open that file: No such file or directory How can I get the assets file back? ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [January 21, 2024, 5:08pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/10 "2024-01-21T17:08:09Z")
You need to upload them from your computer ---
**Author:** ![EmilyVol](https://forum.infinityfree.com/letter_avatar/emilyvol/32/5_5575768a8748004e209b776fc1b2916d.png) [@EmilyVol](https://forum.infinityfree.com/u/EmilyVol)\ **Post date:** [January 22, 2024, 1:45pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/11 "2024-01-22T13:45:16Z")
I uploaded the site again. I think it works now with secure SSL. Could you confirm it as well? Is it working for you too? Thank you for your responses. ---
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [January 22, 2024, 1:57pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/12 "2024-01-22T13:57:49Z")
Works fine for me: ![image](https://forum-cdn.infinityfree.net/original/3X/1/2/1228f732298454b2985509ac02f22e9276965373.png) ---
**Author:** ![EmilyVol](https://forum.infinityfree.com/letter_avatar/emilyvol/32/5_5575768a8748004e209b776fc1b2916d.png) [@EmilyVol](https://forum.infinityfree.com/u/EmilyVol)\ **Post date:** [January 22, 2024, 2:02pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/13 "2024-01-22T14:02:13Z")
Thank you! It’s fixed! ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [January 29, 2024, 2:02pm UTC](https://forum.infinityfree.com/t/this-site-can-t-provide-a-secure-connection/88917/14 "2024-01-29T14:02:57Z")
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