# There's a problem with my website; it says the domain is suspended.

**URL:** <https://forum.infinityfree.com/t/theres-a-problem-with-my-website-it-says-the-domain-is-suspended/116948>\
**Category:** Hosting Support\
**Created:** [December 14, 2025, 8:09pm UTC](https://forum.infinityfree.com/t/theres-a-problem-with-my-website-it-says-the-domain-is-suspended/116948 "2025-12-14T20:09:34Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![supertv](https://forum.infinityfree.com/letter_avatar/supertv/32/6_449c533f586939b6e5f246632a46421f.png) [@supertv](https://forum.infinityfree.com/u/supertv)\
**Post date:** [December 15, 2025, 12:11pm UTC](https://forum.infinityfree.com/t/theres-a-problem-with-my-website-it-says-the-domain-is-suspended/116948/21 "2025-12-15T12:11:33Z")

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Is it possible that they will reactivate the domain, or is it over?

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**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\
**Post date:** [December 15, 2025, 12:32pm UTC](https://forum.infinityfree.com/t/theres-a-problem-with-my-website-it-says-the-domain-is-suspended/116948/22 "2025-12-15T12:32:34Z")

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If you read the message carefully you’ll notice that it says “We cannot reactivate your account” which unfortunately means that it’s probably game over

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**Author:** ![supertv](https://forum.infinityfree.com/letter_avatar/supertv/32/6_449c533f586939b6e5f246632a46421f.png) [@supertv](https://forum.infinityfree.com/u/supertv)\
**Post date:** [December 15, 2025, 12:34pm UTC](https://forum.infinityfree.com/t/theres-a-problem-with-my-website-it-says-the-domain-is-suspended/116948/23 "2025-12-15T12:34:34Z")

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I read it, but I’m trying to see if it might work again. Anyway, thank you very much.

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**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/68577_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\
**Post date:** [December 15, 2025, 12:50pm UTC](https://forum.infinityfree.com/t/theres-a-problem-with-my-website-it-says-the-domain-is-suspended/116948/24 "2025-12-15T12:50:07Z")

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Given that they have made the decision NOT to reactivate, there’s no overturning that. At least you’ve got your backup.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [December 22, 2025, 12:51pm UTC](https://forum.infinityfree.com/t/theres-a-problem-with-my-website-it-says-the-domain-is-suspended/116948/25 "2025-12-22T12:51:06Z")

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Closed on December 22, 2025, 12:51pm UTC

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