# The Web Page Cant Opened

**URL:** <https://forum.infinityfree.com/t/the-web-page-cant-opened/81062>\
**Category:** Hosting Support\
**Created:** [August 18, 2023, 2:34pm UTC](https://forum.infinityfree.com/t/the-web-page-cant-opened/81062 "2023-08-18T14:34:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![anon28777653](https://forum.infinityfree.com/letter_avatar/anon28777653/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon28777653](https://forum.infinityfree.com/u/anon28777653)\
**Post date:** [August 18, 2023, 2:34pm UTC](https://forum.infinityfree.com/t/the-web-page-cant-opened/81062/1 "2023-08-18T14:34:44Z")

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The reason my website isn’t displaying is because it can’t connect to the file manager automatically, and I don’t know where to find the user and password information to connect to my web version file manager.

 ![Screenshot_20230818_222834_Chrome](https://forum-cdn.infinityfree.net/original/3X/8/b/8b4b6f90d3dab2bd89f55b99f6a74f1a29a7b0a1.jpeg)

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**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\
**Post date:** [August 18, 2023, 3:12pm UTC](https://forum.infinityfree.com/t/the-web-page-cant-opened/81062/2 "2023-08-18T15:12:29Z")

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Hi

Possible reason why it doesn’t open automatically is that FTP is currently disabled for your hosting acc, because some work is being done on the server so nothing must be written to the disk at that time

But here you can find access data for FTP

> [@How to upload files with FTP](https://forum.infinityfree.com/docs?topic=49306):
>
> The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot…

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Other

> [@Help, I cannot connect to FTP](https://forum.infinityfree.com/docs?topic=49307):
>
> Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [August 25, 2023, 3:12pm UTC](https://forum.infinityfree.com/t/the-web-page-cant-opened/81062/3 "2023-08-25T15:12:51Z")

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