# The SSL certificate never installing

**URL:** <https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930>\
**Category:** Hosting Support\
**Created:** [January 25, 2025, 11:08am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930 "2025-01-25T11:08:32Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [January 25, 2025, 3:30pm UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/14 "2025-01-25T15:30:11Z")

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The reason you get both the SSL error and the “We couldn’t find that page” error is because of DNS caching.

I see you removed the domain name from one account, and then assigned it to a new account. This new account has a different IP address, which means it requires a DNS change to point that subdomain to the new hosting account. You don’t need to do anything for that, everything is handled automatically by us, but it does mean that it will take up to 72 hours for your website to start working on the new domain name.

> [@Why isn't my domain working yet?](https://forum.infinityfree.com/t/when-will-my-domain-name-start-working/49237):
>
> You’ve just added your domain to InfinityFree or changed your nameservers, but when you visit your domain, you’re seeing a “DNS Resolution Error” page, an error message, or your old website instead of your new hosting account. This is completely normal and happens because of something called DNS caching. How long should I wait? Most domains start working within 24 hours. However, it can take up to 72 hours for your domain to work for everyone around the world. This timing depends on factors out…

So there is nothing wrong or broken. What you see is just how the internet works.

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