# The SSL certificate never installing **URL:** \ **Category:** Hosting Support\ **Created:** [January 25, 2025, 11:08am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930 "2025-01-25T11:08:32Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![anon11625670](https://forum.infinityfree.com/letter_avatar/anon11625670/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon11625670](https://forum.infinityfree.com/u/anon11625670)\ **Post date:** [January 25, 2025, 11:08am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/1 "2025-01-25T11:08:32Z")
### Website URL ## [kasior-consulting.wuaze.com](http://kasior-consulting.wuaze.com) ### Error Message Says it will be installed in 15 minutes but is never installed. ### Other Information I really just want to test but infinity seems to have many issues… ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [January 25, 2025, 11:15am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/2 "2025-01-25T11:15:24Z")
Hi and welcome to the forum! You’ll also need to do this: > [@How to force all traffic to HTTPS](https://forum.infinityfree.com/t/how-to-force-all-traffic-to-https/49322): > > After you’ve enabled SSL for your website, you’ll probably want to redirect all traffic on your website to the https version of your site. There are multiple ways to do that. Let’s compare some commonly used ways. Using script configuration Some scripts (including Wordpress) have a setting which allows you to set your website URL. By changing this URL from [http://example.com](http://example.com) to [https://example.com](https://example.com), the script will probably redirect visitors to the https version of your site. Even if your script… Only installing a SSL certificate isn’t enough to make your website automatically use HTTPS. ---
**Author:** ![anon11625670](https://forum.infinityfree.com/letter_avatar/anon11625670/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon11625670](https://forum.infinityfree.com/u/anon11625670)\ **Post date:** [January 25, 2025, 11:26am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/3 "2025-01-25T11:26:14Z")
I have the .htaccess file inside my htdocs with the same as in the link you provided, however still, the website does not use ssl and under the SSL certificate for [kasior-consulting.wuaze.com](http://kasior-consulting.wuaze.com) it says **Status** Not Found addtionally about 30 minutes ago i clicked on install automatically but nothing happend ---
**Author:** ![anon11625670](https://forum.infinityfree.com/letter_avatar/anon11625670/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon11625670](https://forum.infinityfree.com/u/anon11625670)\ **Post date:** [January 25, 2025, 11:36am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/4 "2025-01-25T11:36:57Z")
and I get This site can’t provide a secure connection **[kasior-consulting.wuaze.com](http://kasior-consulting.wuaze.com)** sent an invalid response. - [Try running Windows Network Diagnostics](javascript:diagnoseErrors()). ERR\_SSL\_PROTOCOL\_ERROR ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [January 25, 2025, 11:54am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/6 "2025-01-25T11:54:13Z")
Works under HTTPS ![IMG_7895](https://forum-cdn.infinityfree.net/original/3X/b/3/b351036a45c91b756bd381690aac26863332273c.jpeg) ---
**Author:** ![anon11625670](https://forum.infinityfree.com/letter_avatar/anon11625670/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon11625670](https://forum.infinityfree.com/u/anon11625670)\ **Post date:** [January 25, 2025, 11:55am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/7 "2025-01-25T11:55:58Z")
Thats so weird guess its my cache then since in the sslCertificates it says not found thanks! ---
**Author:** ![anon11625670](https://forum.infinityfree.com/letter_avatar/anon11625670/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon11625670](https://forum.infinityfree.com/u/anon11625670)\ **Post date:** [January 25, 2025, 11:57am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/8 "2025-01-25T11:57:34Z")
Nope I get this ![WhatsApp Image 2025-01-25 at 12.57.14_2c602e24](https://forum-cdn.infinityfree.net/original/3X/8/f/8ffc3fbb49c9a7bb0d3f16ce9852bfc08c6fe3d4.jpeg) ---
**Author:** ![anon11625670](https://forum.infinityfree.com/letter_avatar/anon11625670/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon11625670](https://forum.infinityfree.com/u/anon11625670)\ **Post date:** [January 25, 2025, 11:59am UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/9 "2025-01-25T11:59:37Z")
And when specifically entering [https://kasior-consulting.wuaze.com](https://kasior-consulting.wuaze.com) it says again This site can’t provide a secure connection ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [January 25, 2025, 12:06pm UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/10 "2025-01-25T12:06:02Z")
It just works and works and works… for me. So unfortunately, I cannot tell what is exactly wrong. Did you cleared your cache already? ---
**Author:** ![anon11625670](https://forum.infinityfree.com/letter_avatar/anon11625670/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon11625670](https://forum.infinityfree.com/u/anon11625670)\ **Post date:** [January 25, 2025, 12:08pm UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/11 "2025-01-25T12:08:25Z")
Yes, including using online ssl testing sites, everyone of which says there is an error ---
**Author:** ![anon11625670](https://forum.infinityfree.com/letter_avatar/anon11625670/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon11625670](https://forum.infinityfree.com/u/anon11625670)\ **Post date:** [January 25, 2025, 12:37pm UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/12 "2025-01-25T12:37:29Z")
Whatever I give up ---
**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/53336_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\ **Post date:** [January 25, 2025, 1:57pm UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/13 "2025-01-25T13:57:04Z")
I’ve taken a look as well, and it all seems to be working too. Try running in a private\incognito browsing session to make sure its not a plugin or cashing issue (i know you’ve cleared your cache, but trust me, sometimes computers can be daft like that) ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [January 25, 2025, 3:30pm UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/14 "2025-01-25T15:30:11Z")
The reason you get both the SSL error and the “We couldn’t find that page” error is because of DNS caching. I see you removed the domain name from one account, and then assigned it to a new account. This new account has a different IP address, which means it requires a DNS change to point that subdomain to the new hosting account. You don’t need to do anything for that, everything is handled automatically by us, but it does mean that it will take up to 72 hours for your website to start working on the new domain name. > [@Why isn't my domain working yet?](https://forum.infinityfree.com/t/when-will-my-domain-name-start-working/49237): > > You’ve just added your domain to InfinityFree or changed your nameservers, but when you visit your domain, you’re seeing a “DNS Resolution Error” page, an error message, or your old website instead of your new hosting account. This is completely normal and happens because of something called DNS caching. How long should I wait? Most domains start working within 24 hours. However, it can take up to 72 hours for your domain to work for everyone around the world. This timing depends on factors out… So there is nothing wrong or broken. What you see is just how the internet works. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [February 1, 2025, 3:30pm UTC](https://forum.infinityfree.com/t/the-ssl-certificate-never-installing/104930/15 "2025-02-01T15:30:54Z")
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