# The site and account are not working **URL:** \ **Category:** Hosting Support\ **Created:** [August 25, 2021, 8:48am UTC](https://forum.infinityfree.com/t/the-site-and-account-are-not-working/50430 "2021-08-25T08:48:46Z")\ **Posts on this page:** 1\ **Showing post:** 57
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [August 28, 2021, 9:03am UTC](https://forum.infinityfree.com/t/the-site-and-account-are-not-working/50430/57 "2021-08-28T09:03:39Z")
All the symptoms look like the issues from the ongoing outage: > [@Websites down (Connection Timed Out / 502 Bad Gateway) - FTP and File Manager not working](https://forum.infinityfree.com/t/websites-down-connection-timed-out-502-bad-gateway-ftp-and-file-manager-not-working/49756/): > > Websites down (Connection Timed Out / 502 Bad Gateway) - FTP and File Manager not working In the last few weeks (starting August 11), we have been seeing frequent and intermittent issues with many websites. What issues can you experience? If you are affected by this issue, you may see the following issues: Website returns some kind of “Connection Timed Out” error Website returns a 502 Bad Gateway error Website being overall slow FTP access is not working, FileZilla shows “Connection timed out… So I think that your website IP 185.27.134.57 is affected too. --- _[View the full topic](https://forum.infinityfree.com/t/the-site-and-account-are-not-working/50430)._