# The selected domain is already in use on InfinityFree. Please remove the domain from your other acc

**URL:** https://forum.infinityfree.com/t/the-selected-domain-is-already-in-use-on-infinityfree-please-remove-the-domain-from-your-other-acc/79859
**Category:** Hosting Support
**Created:** [July 31, 2023, 2:50pm UTC](https://forum.infinityfree.com/t/the-selected-domain-is-already-in-use-on-infinityfree-please-remove-the-domain-from-your-other-acc/79859 "2023-07-31T14:50:34Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![anon36021300](https://forum.infinityfree.com/letter_avatar/anon36021300/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon36021300](https://forum.infinityfree.com/u/anon36021300)
#### Post date: [July 31, 2023, 2:50pm UTC](https://forum.infinityfree.com/t/the-selected-domain-is-already-in-use-on-infinityfree-please-remove-the-domain-from-your-other-acc/79859/1 "2023-07-31T14:50:34Z")

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### Website URL - [www.soundwurks.com](http://www.soundwurks.com)

(please specify the URL of the site on which you are experiencing the problem)

### Error Message - The selected domain is already in use on InfinityFree. Please remove the domain from your other account at InfinityFree before you can add it to a new account.

(please share the FULL error message you see, if applicable)

### Other Information - Account created, html files uploaded via FTP. Website is live but when I click on domain - it is blank and does not show my domain.

(other information and details relevant to your question)

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### Author: ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)
#### Post date: [July 31, 2023, 3:02pm UTC](https://forum.infinityfree.com/t/the-selected-domain-is-already-in-use-on-infinityfree-please-remove-the-domain-from-your-other-acc/79859/2 "2023-07-31T15:02:33Z")

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Hi and welcome to the forum!

> [@anon36021300](#):
>
> Account created, html files uploaded via FTP. Website is live but when I click on domain - it is blank and does not show my domain.

For me it actually shows your website content:

 ![Screenshot 2023-07-31 alle 17.01.58](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/3/9/398e551415bb17833f5bc74399b801cd496e6221.jpeg)

Please note that it might take up to 72 hours for your website to show up on your end:

> [@Why isn't my domain working yet?](https://forum.infinityfree.com/t/49237):
>
> You’ve just added your domain to InfinityFree or changed your nameservers, but when you visit your domain, you’re seeing a “DNS Resolution Error” page, an error message, or your old website instead of your new hosting account. This is completely normal and happens because of something called DNS caching. How long should I wait? Most domains start working within 24 hours. However, it can take up to 72 hours for your domain to work for everyone around the world. This timing depends on factors out…

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### Author: ![anon36021300](https://forum.infinityfree.com/letter_avatar/anon36021300/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon36021300](https://forum.infinityfree.com/u/anon36021300)
#### Post date: [July 31, 2023, 3:18pm UTC](https://forum.infinityfree.com/t/the-selected-domain-is-already-in-use-on-infinityfree-please-remove-the-domain-from-your-other-acc/79859/3 "2023-07-31T15:18:50Z")

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Hi there, I think the DNS is fine and my website is running fine.  
However the domain name does not show in my account hence I cannot add a SSL to it.

Also on the main home tab in my account the hosting volume is unknown and the home directory is unknown

 ![1](https://forum-cdn.infinityfree.net/original/3X/b/e/bedcc209f27bf084b3caeb053f9634c6f0f987cf.png)

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<div class="post-metadata">

### Author: ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [July 31, 2023, 6:44pm UTC](https://forum.infinityfree.com/t/the-selected-domain-is-already-in-use-on-infinityfree-please-remove-the-domain-from-your-other-acc/79859/4 "2023-07-31T18:44:45Z")

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If you click the three dots in the top right of the domains panel, there is an option “Update Domains List from Account”. If you believe that the list in the client area is not correct, simply try that button to force the client area to recheck your account’s domains. Doing so will also update the hosting volume and home directory.

Normally it shouldn’t be necessary to use this option, but it seems like something odd happened with your account.

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### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)
#### Post date: [August 7, 2023, 6:45pm UTC](https://forum.infinityfree.com/t/the-selected-domain-is-already-in-use-on-infinityfree-please-remove-the-domain-from-your-other-acc/79859/5 "2023-08-07T18:45:16Z")

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