# The file cannot be saved

**URL:** <https://forum.infinityfree.com/t/the-file-cannot-be-saved/8959>\
**Category:** Hosting Support\
**Created:** [March 27, 2018, 6:20pm UTC](https://forum.infinityfree.com/t/the-file-cannot-be-saved/8959 "2018-03-27T18:20:38Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Turbinex](https://forum.infinityfree.com/letter_avatar/turbinex/32/5_5575768a8748004e209b776fc1b2916d.png) [@Turbinex](https://forum.infinityfree.com/u/Turbinex)\
**Post date:** [March 27, 2018, 6:20pm UTC](https://forum.infinityfree.com/t/the-file-cannot-be-saved/8959/1 "2018-03-27T18:20:38Z")

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Hi,  
Just created a new account infinityfree and I edited the index2.html changing some only some text. The file is in htdocs folder. I used net2FTP (FTP app from infinityfree). When I try to save the file clicking in Save button the application writes in the right top corner the following: “The file couldnt be saved” and no changes are made to the file. The domain is working and the browser shows everything correctly. Can you give me some light about this? Thanks. Carlos.

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**Author:** ![Turbinex](https://forum.infinityfree.com/letter_avatar/turbinex/32/5_5575768a8748004e209b776fc1b2916d.png) [@Turbinex](https://forum.infinityfree.com/u/Turbinex)\
**Post date:** [March 27, 2018, 6:29pm UTC](https://forum.infinityfree.com/t/the-file-cannot-be-saved/8959/2 "2018-03-27T18:29:43Z")

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if i downloaded the file and tried to upload it, the message is :“the file could be transferred to the FTP server”.

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**Author:** ![Turbinex](https://forum.infinityfree.com/letter_avatar/turbinex/32/5_5575768a8748004e209b776fc1b2916d.png) [@Turbinex](https://forum.infinityfree.com/u/Turbinex)\
**Post date:** [March 27, 2018, 6:38pm UTC](https://forum.infinityfree.com/t/the-file-cannot-be-saved/8959/3 "2018-03-27T18:38:03Z")

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Tried to use the Monstra FTP app in infinityfree and it says: " … permission denied"

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**Author:** ![Turbinex](https://forum.infinityfree.com/letter_avatar/turbinex/32/5_5575768a8748004e209b776fc1b2916d.png) [@Turbinex](https://forum.infinityfree.com/u/Turbinex)\
**Post date:** [March 27, 2018, 7:15pm UTC](https://forum.infinityfree.com/t/the-file-cannot-be-saved/8959/4 "2018-03-27T19:15:03Z")

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It is working. I needed to create a sub-folder in htdocs… it works. thanks

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [March 27, 2018, 7:49pm UTC](https://forum.infinityfree.com/t/the-file-cannot-be-saved/8959/5 "2018-03-27T19:49:12Z")

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Just name your file `index.html`, and it works. `index2.html` is the name of the default index file, you don’t need to (and shouldn’t) use that name for your own site.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [January 17, 2019, 7:31pm UTC](https://forum.infinityfree.com/t/the-file-cannot-be-saved/8959/6 "2019-01-17T19:31:27Z")

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