# The archive file is corrupted

**URL:** <https://forum.infinityfree.com/t/the-archive-file-is-corrupted/51470>\
**Category:** Hosting Support\
**Created:** [September 15, 2021, 10:19pm UTC](https://forum.infinityfree.com/t/the-archive-file-is-corrupted/51470 "2021-09-15T22:19:38Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![anon65103914](https://forum.infinityfree.com/letter_avatar/anon65103914/32/6_22734026db12803ebb3e059622ac3534.png) [@anon65103914](https://forum.infinityfree.com/u/anon65103914)\
**Post date:** [September 15, 2021, 10:19pm UTC](https://forum.infinityfree.com/t/the-archive-file-is-corrupted/51470/1 "2021-09-15T22:19:38Z")

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www.pixelsandcode.ga

a day ago my website got down it was database connection error that is fixed now but i deleted my website and wordpress installation and installed wordpress again as i had the backup of my site. but now as i upload backup file it gives me this error.

’ The archive file is corrupted.’

im really frustrated and sad cuz i spent alot of time creating this website it had alot of customization as well. i can provide backup files as well if any volunteer can help on their end thanks

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [September 15, 2021, 10:24pm UTC](https://forum.infinityfree.com/t/the-archive-file-is-corrupted/51470/2 "2021-09-15T22:24:54Z")

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Backup plugins rarely work on this hosting, mainly because they get over 10mb really easy.

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**Author:** ![anon65103914](https://forum.infinityfree.com/letter_avatar/anon65103914/32/6_22734026db12803ebb3e059622ac3534.png) [@anon65103914](https://forum.infinityfree.com/u/anon65103914)\
**Post date:** [September 15, 2021, 10:27pm UTC](https://forum.infinityfree.com/t/the-archive-file-is-corrupted/51470/3 "2021-09-15T22:27:50Z")

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file is 9.6mb. It uploads till 100%. and then while checkin compatibility it gives error saying The archive file is corrupted.

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**Author:** ![anon65103914](https://forum.infinityfree.com/letter_avatar/anon65103914/32/6_22734026db12803ebb3e059622ac3534.png) [@anon65103914](https://forum.infinityfree.com/u/anon65103914)\
**Post date:** [September 15, 2021, 10:28pm UTC](https://forum.infinityfree.com/t/the-archive-file-is-corrupted/51470/4 "2021-09-15T22:28:42Z")

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please help me to get my site back. I can provide you backup files. would you please try it on your end. please

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [September 15, 2021, 10:29pm UTC](https://forum.infinityfree.com/t/the-archive-file-is-corrupted/51470/5 "2021-09-15T22:29:50Z")

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That may be because of the plugin itself. Can you share what plugin you are using?

> [@anon65103914](#):
>
> I can provide you backup files. would you please try it on your end.

I am just someone volunteering here. If you would be willing to pay me (Like a real support agent) I could test it out myself.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [September 22, 2021, 10:30pm UTC](https://forum.infinityfree.com/t/the-archive-file-is-corrupted/51470/6 "2021-09-22T22:30:49Z")

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Closed on September 22, 2021, 10:30pm UTC

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