# Telegram Bot and support web app **URL:** \ **Category:** Hosting Support\ **Created:** [November 29, 2025, 9:02am UTC](https://forum.infinityfree.com/t/telegram-bot-and-support-web-app/116736 "2025-11-29T09:02:16Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [November 29, 2025, 9:22am UTC](https://forum.infinityfree.com/t/telegram-bot-and-support-web-app/116736/3 "2025-11-29T09:22:13Z")
The reason the requests from Telegram to your website is blocked is because all webhooks are blocked on free hosting. You can read more about that in this article: > [@Browser Security System - Features and Limitations](https://forum.infinityfree.com/t/browser-security-system-features-and-limitations/49353): > > InfinityFree uses a security system on all free hosting accounts to ensure your website is accessed by real web browsers, not bots or automated scripts. While this protects your site from malicious traffic, it can affect certain types of access. How the security system works The system checks that visitors can execute JavaScript and accept cookies: features that all modern web browsers support. This verification happens automatically and most website visitors will never notice it. You may occa… Please specifically note the last section of the message: > [@Browser Security System - Features and Limitations](https://forum.infinityfree.com/t/browser-security-system-features-and-limitations/49353/1): > > ## Can I disable this system? > > No, this security system is mandatory on all free hosting accounts and cannot be disabled. > > If your website or application needs the blocked features, consider [premium hosting](https://www.infinityfree.com/premium/). [Premium hosting](https://www.infinityfree.com/premium/) protects your site using less restrictive methods, allowing mobile apps, APIs, and automated tools to work normally. So to be very clear: this is not an issue on [premium hosting](https://www.infinityfree.com/premium/). --- _[View the full topic](https://forum.infinityfree.com/t/telegram-bot-and-support-web-app/116736)._