hello
Please help me, the website is suspended and the support ticket cannot send messages
is there a solution?
thank you
Is your email verified and all set up in the client area? I know that can cause issues if not
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yes my email is verified
It looks like there was an old ticket that was stuck on your account. That ticket could no longer be replied to, but because there was an open ticket, you couldn’t create a new one either.
I closed the stuck ticket. You can now create a new ticket through the client area.
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