# Suspended Website

**URL:** https://forum.infinityfree.com/t/suspended-website/103995
**Category:** Hosting Support
**Created:** [January 5, 2025, 8:17pm UTC](https://forum.infinityfree.com/t/suspended-website/103995 "2025-01-05T20:17:11Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![EdwardSkunk](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/edwardskunk/32/66982_2.png) [@EdwardSkunk](https://forum.infinityfree.com/u/EdwardSkunk)
#### Post date: [January 5, 2025, 8:33pm UTC](https://forum.infinityfree.com/t/suspended-website/103995/4 "2025-01-05T20:33:50Z")

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Nobody on the forum (including the admin) has the authority or ability to reactivate a suspended account. Only the account review team that you contacted by sending a ticket can help you.

> [@My account is suspended, what can I do now](https://forum.infinityfree.com/t/my-account-is-suspended-what-can-i-do-now/49220/1):
>
> If you believe your account is safe, you can submit a request to have you account checked by staff. If your account is safe, it will be reactivated.
> 
> To have your account reviewed:
> 
> 1. Login to your client area.
> 2. Click the suspended account in the list.
> 3. Click the button saying Submit Support Ticket.
> 4. Select your domain, enter your message and click Submit Ticket.
> 
> After submitting your request, staff will review your account (typically within a few hours).

You have my sympathy on the fact that it’s taking a while, but complaining on the forum won’t help the support staff get back to you faster.

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_[View the full topic](https://forum.infinityfree.com/t/suspended-website/103995)._
