# Subdomain for an e-commerce store **URL:** \ **Category:** Hosting Support\ **Created:** [September 24, 2023, 3:46pm UTC](https://forum.infinityfree.com/t/subdomain-for-an-e-commerce-store/83206 "2023-09-24T15:46:09Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![emmanuelm\_garcia](https://forum.infinityfree.com/letter_avatar/emmanuelm_garcia/32/5_5575768a8748004e209b776fc1b2916d.png) [@emmanuelm\_garcia](https://forum.infinityfree.com/u/emmanuelm_garcia)\ **Post date:** [September 24, 2023, 3:46pm UTC](https://forum.infinityfree.com/t/subdomain-for-an-e-commerce-store/83206/1 "2023-09-24T15:46:09Z")
Hello For a few months I have had my website here with my own domain. Now I want to sell through a virtual store and use a subdomain and not use the address that the store gives me. Domain: sif4.com.ar Subdomain: tienda.sif4.com.ar Yesterday I did the store steps to link my subdomain and also uploaded the ssl certificate for the subdomain. Up to that point everything seems correct. But I can’t get the store page to appear when I go to the subdomain. I don’t know if I’m doing this right, and it’s been 4 hours since I created those last two records. ![Captura de pantalla 2023-09-23 230303](https://forum-cdn.infinityfree.net/original/3X/4/9/4937ff729feccae80607605c4d972dd73b2a02a4.png) ![Captura de pantalla 2023-09-23 230432](https://forum-cdn.infinityfree.net/original/3X/f/6/f6f76ea9f3132b740f381f8913e2dc568958002d.png) I appreciate the help ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [September 24, 2023, 5:44pm UTC](https://forum.infinityfree.com/t/subdomain-for-an-e-commerce-store/83206/2 "2023-09-24T17:44:51Z")
Did you create the subdomain in the hosting account? ---
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [September 24, 2023, 6:02pm UTC](https://forum.infinityfree.com/t/subdomain-for-an-e-commerce-store/83206/3 "2023-09-24T18:02:15Z")
> [@emmanuelm\_garcia](#): > > tienda.sif4.com.ar The site works fine for me: ![image](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/a/5/a5695faabc0314bb0b3edaea7ef2ab8d87d45e58.jpeg) You need to clear your DNS cache. The advice in this article can help: > [@Why isn't my domain working yet?](https://forum.infinityfree.com/t/when-will-my-domain-name-start-working/49237): > > You’ve just added your domain to InfinityFree or changed your nameservers, but when you visit your domain, you’re seeing a “DNS Resolution Error” page, an error message, or your old website instead of your new hosting account. This is completely normal and happens because of something called DNS caching. How long should I wait? Most domains start working within 24 hours. However, it can take up to 72 hours for your domain to work for everyone around the world. This timing depends on factors out… If the page you’re seeing isn’t the one you want to see, then what @KangJL wrote above might explain why you’re facing an issue: > [@KangJL](#): > > create the subdomain in the hosting account If you did this, you’re unable to use the subdomain as a CNAME record, which may explain why it does not work. ---
**Author:** ![emmanuelm\_garcia](https://forum.infinityfree.com/letter_avatar/emmanuelm_garcia/32/5_5575768a8748004e209b776fc1b2916d.png) [@emmanuelm\_garcia](https://forum.infinityfree.com/u/emmanuelm_garcia)\ **Post date:** [September 24, 2023, 9:14pm UTC](https://forum.infinityfree.com/t/subdomain-for-an-e-commerce-store/83206/4 "2023-09-24T21:14:26Z")
Yes, I created the subdomain on this hosting (infinityfree). First it worked only with www.tienda.sif4.com.ar and now it works without www. I deleted the cookies, maybe that was it. Thanks for your interest. I will consider the post as solved. ---
**Author:** ![emmanuelm\_garcia](https://forum.infinityfree.com/letter_avatar/emmanuelm_garcia/32/5_5575768a8748004e209b776fc1b2916d.png) [@emmanuelm\_garcia](https://forum.infinityfree.com/u/emmanuelm_garcia)\ **Post date:** [September 24, 2023, 9:15pm UTC](https://forum.infinityfree.com/t/subdomain-for-an-e-commerce-store/83206/5 "2023-09-24T21:15:10Z")
First it worked only with www.tienda.sif4.com.ar and now it works without www. I deleted the cookies, maybe that was it. Thanks for your interest. I will consider the post as solved. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [October 1, 2023, 9:15pm UTC](https://forum.infinityfree.com/t/subdomain-for-an-e-commerce-store/83206/6 "2023-10-01T21:15:44Z")
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