# Sub domains not working

**URL:** <https://forum.infinityfree.com/t/sub-domains-not-working/42483>\
**Category:** Hosting Support\
**Created:** [March 5, 2021, 7:27pm UTC](https://forum.infinityfree.com/t/sub-domains-not-working/42483 "2021-03-05T19:27:34Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![joshii](https://forum.infinityfree.com/letter_avatar/joshii/32/5_5575768a8748004e209b776fc1b2916d.png) [@joshii](https://forum.infinityfree.com/u/joshii)\
**Post date:** [March 5, 2021, 7:27pm UTC](https://forum.infinityfree.com/t/sub-domains-not-working/42483/1 "2021-03-05T19:27:35Z")

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Hello there fellas! May i ask why my sub domains are not working? yesterday i connected my website to Cloudflare so that may be part of the problem?

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**Author:** ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)\
**Post date:** [March 5, 2021, 7:35pm UTC](https://forum.infinityfree.com/t/sub-domains-not-working/42483/2 "2021-03-05T19:35:47Z")

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From now, when you have a subdomain on a domain which is connected to cloudflare:  
create a cname record named `subdomain` with value `@` (for example if your subdomain is [example.example.com](http://example.example.com), you’ve to add such cname record named example)

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**Author:** ![joshii](https://forum.infinityfree.com/letter_avatar/joshii/32/5_5575768a8748004e209b776fc1b2916d.png) [@joshii](https://forum.infinityfree.com/u/joshii)\
**Post date:** [March 5, 2021, 7:38pm UTC](https://forum.infinityfree.com/t/sub-domains-not-working/42483/3 "2021-03-05T19:38:21Z")

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ok!

 ![image](https://forum-cdn.infinityfree.net/original/2X/3/3e26cc6551fd00a7630f0b253edfc7b1b187a171.png)  
Like this?

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**Author:** ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)\
**Post date:** [March 5, 2021, 7:38pm UTC](https://forum.infinityfree.com/t/sub-domains-not-working/42483/4 "2021-03-05T19:38:50Z")

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yup.

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**Author:** ![joshii](https://forum.infinityfree.com/letter_avatar/joshii/32/5_5575768a8748004e209b776fc1b2916d.png) [@joshii](https://forum.infinityfree.com/u/joshii)\
**Post date:** [March 5, 2021, 7:40pm UTC](https://forum.infinityfree.com/t/sub-domains-not-working/42483/5 "2021-03-05T19:40:08Z")

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ok! also while you are here may i ask why the images on my website are not loading? i changed the file format from .png/.jpg to webp now the images are not loading

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [March 7, 2021, 9:52am UTC](https://forum.infinityfree.com/t/sub-domains-not-working/42483/7 "2021-03-07T09:52:20Z")

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Yes, of course your may ask! Just note it helps a lot if you can be specific in your question. So instead of asking about “the images on your website”, please include the URL to the specific web page and point out which images should be present but aren’t.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [March 22, 2021, 9:52am UTC](https://forum.infinityfree.com/t/sub-domains-not-working/42483/8 "2021-03-22T09:52:21Z")

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