# Still cannot register subdomain

**URL:** <https://forum.infinityfree.com/t/still-cannot-register-subdomain/78781>\
**Category:** Hosting Support\
**Created:** [July 9, 2023, 9:04pm UTC](https://forum.infinityfree.com/t/still-cannot-register-subdomain/78781 "2023-07-09T21:04:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![TheCodeSnippet](https://forum.infinityfree.com/letter_avatar/thecodesnippet/32/6_22734026db12803ebb3e059622ac3534.png) [@TheCodeSnippet](https://forum.infinityfree.com/u/TheCodeSnippet)\
**Post date:** [July 9, 2023, 9:04pm UTC](https://forum.infinityfree.com/t/still-cannot-register-subdomain/78781/1 "2023-07-09T21:04:49Z")

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I checked the system issue post for the api problem yet it seems I stilll can’t do anything. Clicked to check availability multiple times, no fixes.

 ![image](https://forum-cdn.infinityfree.net/original/3X/3/a/3aa4c10edc1db07bf1ce7400d7074ecfdf8dffed.png)

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**Author:** ![anon52912388](https://forum.infinityfree.com/letter_avatar/anon52912388/32/6_22734026db12803ebb3e059622ac3534.png) [@anon52912388](https://forum.infinityfree.com/u/anon52912388)\
**Post date:** [July 9, 2023, 10:08pm UTC](https://forum.infinityfree.com/t/still-cannot-register-subdomain/78781/2 "2023-07-09T22:08:01Z")

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Same problem bro ☹ What to do now

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**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\
**Post date:** [July 10, 2023, 3:28am UTC](https://forum.infinityfree.com/t/still-cannot-register-subdomain/78781/3 "2023-07-10T03:28:23Z")

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It looks like the reseller API are down again. Currently all requests asking for if a domain is valid will return an error, thus preventing you from creating any new domain.

Please allow a few hours then retry.

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [July 10, 2023, 1:51pm UTC](https://forum.infinityfree.com/t/still-cannot-register-subdomain/78781/4 "2023-07-10T13:51:05Z")

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All should be working again. As the system may go down again, please direct your attention to the pinned topic.

> [@VPanel/CPanel is Down](https://forum.infinityfree.com/t/vpanel-cpanel-is-down/78670):
>
> VPanel/CPanel is currently not accessible via https You can still access it through http mode Please refrain from further posting as this will clutter up the forum. Edit Special thanks to @JxstErg1 , there is another way to access the VPanel/CPanel Edit2 Account creation is also affected due to hosting API down. We do not know when it will be up For those unable to create hosting account, please try every 3 hrs

Thanks

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [July 10, 2023, 1:51pm UTC](https://forum.infinityfree.com/t/still-cannot-register-subdomain/78781/5 "2023-07-10T13:51:12Z")

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Closed on July 10, 2023, 1:51pm UTC