# SSL Issue **URL:** \ **Category:** Hosting Support\ **Created:** [July 31, 2025, 5:38am UTC](https://forum.infinityfree.com/t/ssl-issue/114129 "2025-07-31T05:38:43Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![iDIGIts](https://forum.infinityfree.com/letter_avatar/idigits/32/5_5575768a8748004e209b776fc1b2916d.png) [@iDIGIts](https://forum.infinityfree.com/u/iDIGIts)\ **Post date:** [July 31, 2025, 5:38am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/1 "2025-07-31T05:38:43Z")
Hello I need help cause my sites are facing serious damage due to the SSL certificate which can’t be renewed. [jachetefichedepaie.free.nf](https://dash.infinityfree.com/accounts/if0_37122713/domains/jachetefichedepaie.free.nf) [garagemecaniquereparationauto.free.nf](https://dash.infinityfree.com/sslCertificates/4422000) May you check that, and renew my SSL certificate Thanks ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [July 31, 2025, 5:51am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/2 "2025-07-31T05:51:29Z")
Please read > [@Changes to SSL for free subdomains](https://forum.infinityfree.com/t/changes-to-ssl-for-free-subdomains/110169/): > > We’ve made some exciting updates to how SSL certificates work for free subdomains on InfinityFree! These improvements simplify things for you and help us ensure our hosting platform remains fast and scalable. Here’s what’s new: white_check_mark SSL by Default for All Free Subdomains Good news! Every free subdomain under our supported domain names now comes with SSL enabled automatically. No need to request, install, or renew certificates yourself - we’ve got it covered! We’ve implemented a… ---
**Author:** ![iDIGIts](https://forum.infinityfree.com/letter_avatar/idigits/32/5_5575768a8748004e209b776fc1b2916d.png) [@iDIGIts](https://forum.infinityfree.com/u/iDIGIts)\ **Post date:** [July 31, 2025, 7:20am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/3 "2025-07-31T07:20:56Z")
but my site is not opening ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [July 31, 2025, 7:22am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/4 "2025-07-31T07:22:26Z")
Of course it is not opening. Did you read? > [@Changes to SSL for free subdomains](https://forum.infinityfree.com/t/changes-to-ssl-for-free-subdomains/110169/1): > > ## Reminder: “www” Subdomains Are _Not_ Covered > > Due to the way wildcard SSL certificates work, subdomains like `www.example.ct.ws` are _not_ covered by the system-wide SSL certificate. Only direct subdomains (e.g., `example.ct.ws`) are supported. > > **If your site uses a `www.` subdomain, we recommend switching to the non-www version** to ensure your visitors stay protected with HTTPS. > > Existing custom certificates for `www` subdomains will continue to work until they expire. After that, they cannot be renewed. ![image](https://forum-cdn.infinityfree.net/original/3X/b/2/b2c0786658862e395ecfc002057c4036d56d1791.png) ---
**Author:** ![iDIGIts](https://forum.infinityfree.com/letter_avatar/idigits/32/5_5575768a8748004e209b776fc1b2916d.png) [@iDIGIts](https://forum.infinityfree.com/u/iDIGIts)\ **Post date:** [July 31, 2025, 7:26am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/5 "2025-07-31T07:26:41Z")
![Capture d’écran (1)](https://forum-cdn.infinityfree.net/original/3X/9/f/9fb2f3f0a822d1fa45ac7627d52d9db37b9d3ba0.png) it is impossible to access my websites Can soemeone do something about it Need Help , which is welcomed ---
**Author:** ![iDIGIts](https://forum.infinityfree.com/letter_avatar/idigits/32/5_5575768a8748004e209b776fc1b2916d.png) [@iDIGIts](https://forum.infinityfree.com/u/iDIGIts)\ **Post date:** [July 31, 2025, 7:28am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/6 "2025-07-31T07:28:22Z")
Thanks May you please show me the path to switch to the non-www version Thanks ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [July 31, 2025, 7:30am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/7 "2025-07-31T07:30:40Z")
> [@iDIGIts](#): > > it is impossible to access my websites Of course it is. If you do not read… > [@iDIGIts](#): > > Can soemeone do something about it Yes, and the person is you > [@iDIGIts](#): > > May you please show me the path to switch to the non-www version It depends. How did you build your website? Wordpress?? ---
**Author:** ![EdwardSkunk](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/edwardskunk/32/66982_2.png) [@EdwardSkunk](https://forum.infinityfree.com/u/EdwardSkunk)\ **Post date:** [July 31, 2025, 11:23am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/8 "2025-07-31T11:23:38Z")
Both sites are made using site.pro. > [@iDIGIts](#): > > May you please show me the path to switch to the non-www version Please follow this brief official guide. > **[How to switch your website between "www" and "non-www"?](https://site.pro/FAQ/Domains-Connecting/How-to-switch-your-website-between-www-and-non-www/)** > > Select "Settings" and in dropdown menu click "Settings"; Select "Publish Website with forced redirection"; Select required option and click "Apply". Preview: ---
**Author:** ![iDIGIts](https://forum.infinityfree.com/letter_avatar/idigits/32/5_5575768a8748004e209b776fc1b2916d.png) [@iDIGIts](https://forum.infinityfree.com/u/iDIGIts)\ **Post date:** [July 31, 2025, 11:55am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/9 "2025-07-31T11:55:53Z")
Many Thanks Bro It is working…am happy my site is now accessible online Have a nice day ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [August 7, 2025, 11:56am UTC](https://forum.infinityfree.com/t/ssl-issue/114129/10 "2025-08-07T11:56:37Z")
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