# SSL Installed but Live SSL Status Shows Not Found for nabawitransport.biz.id **URL:** \ **Category:** Hosting Support\ **Created:** [October 11, 2026, 2:51am UTC](https://forum.infinityfree.com/t/ssl-installed-but-live-ssl-status-shows-not-found-for-nabawitransport-biz-id/121222 "2026-10-11T02:51:33Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![nabawi\_transport](https://forum.infinityfree.com/letter_avatar/nabawi_transport/32/5_5575768a8748004e209b776fc1b2916d.png) [@nabawi\_transport](https://forum.infinityfree.com/u/nabawi_transport)\ **Post date:** [October 11, 2026, 2:51am UTC](https://forum.infinityfree.com/t/ssl-installed-but-live-ssl-status-shows-not-found-for-nabawitransport-biz-id/121222/1 "2026-10-11T02:51:34Z")
### Website URL [https://nabawitransport.biz.id](https://nabawitransport.biz.id) ### Error Message Hello Support Team, My domain is nabawitransport.biz.id. The Let’s Encrypt SSL certificate has been issued and installed successfully, but the Live SSL Status still shows “Not Found”. When I open [https://nabawitransport.biz.id](https://nabawitransport.biz.id), Chrome shows NET::ERR\_CERT\_AUTHORITY\_INVALID. My domain uses these nameservers: - [ns1.infinityfree.com](http://ns1.infinityfree.com) - [ns2.infinityfree.com](http://ns2.infinityfree.com) Could you please check my domain mapping and SSL configuration? Thank you. ### Other Information Hosting account username: if0\_42837265 The SSL certificate is installed, but the Live SSL Status is still Not Found. Please check the SSL configuration for nabawitransport.biz.id. ---
**Author:** ![InfinityFreeBot](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/infinityfreebot/32/3715_2.png) [@InfinityFreeBot](https://forum.infinityfree.com/u/InfinityFreeBot)\ **Post date:** [October 11, 2026, 2:51am UTC](https://forum.infinityfree.com/t/ssl-installed-but-live-ssl-status-shows-not-found-for-nabawitransport-biz-id/121222/2 "2026-10-11T02:51:56Z")
_Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look._ Two quick checks would show whether this is a DNS problem or a certificate problem. First, does `nabawitransport.biz.id` actually resolve to your account’s IP, 185.27.134.131? Second, what does an SSL checker report for it, and how long ago did you install the certificate? The nameservers at your registrar can look right while the domain still resolves somewhere else, so the IP is worth confirming. The install article says an SSL checker is the best way to see what certificate is really being served. It also says Chrome can remember a site’s old certificate for a few hours, so a private window or another device helps rule that out: > [@How to install an SSL certificate](https://forum.infinityfree.com/docs?topic=49324): > > In order to get a padlock in the address bar in your website, you need to install an SSL certificate on your website. This article describes how to do that. If you would rather watch a video, scroll down to the bottom of this article. Installing an SSL certificate The first step to install an SSL certificate is of course to get the SSL certificate. You will need to get your SSL certificate from a certificate vendor of your choice. InfinityFree also provides free SSL certificates in the [client …](https://app.infinityfree.net/sslCertificates) I found a few recent topics with the same symptom: the panel shows the certificate as installed, but the live status is blank or “Not Found” and the browser shows `NET::ERR_CERT_AUTHORITY_INVALID` or a self-signed certificate. Here are two of them: > [@Let's Encrypt SSL installed but HTTPS shows NET::ERR\_CERT\_AUTHORITY\_INVALID](https://forum.infinityfree.com/t/lets-encrypt-ssl-installed-but-https-shows-net-err-cert-authority-invalid/120678): > > Website URL [https://globaloralhealthalliance.org](https://globaloralhealthalliance.org)Error Message NET::ERR\_CERT\_AUTHORITY\_INVALID Other Information The domain is hosted on InfinityFree account if0\_42920167. The domain DNS is correctly pointing to the InfinityFree server, and the website works correctly over HTTP: [http://globaloralhealthalliance.org](http://globaloralhealthalliance.org) A Let’s Encrypt SSL certificate was requested and shows as Issued in the InfinityFree SSL Certificates section. I also installed the certificate using “Install SSL Certificate Aut… > [@SSL installed in panel, but website still serves a self-signed certificate](https://forum.infinityfree.com/t/ssl-installed-in-panel-but-website-still-serves-a-self-signed-certificate/121103): > > Website URL [https://darkgical-tv.me](https://darkgical-tv.me)Error Message HTTPS certificate verification fails with “self-signed certificate”. The live SSL check in the panel shows “Not Found”. Other Information The panel shows a Google Trust Services certificate installed, expiring on January 4, 2027, but the server still serves a self-signed certificate. I tried automatic installation and waited more than one hour. I also tried manual installation through Control Panel → SSL/TLS, uploading the matching private key… Yours might be the same thing, but I can’t tell from the topic. I couldn’t find a documented cause or fix in those topics. If the domain resolves to the right IP and the checker still shows the wrong certificate after a few hours, a person will need to look at the account. I can’t check or fix that from here. ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [October 11, 2026, 3:33am UTC](https://forum.infinityfree.com/t/ssl-installed-but-live-ssl-status-shows-not-found-for-nabawitransport-biz-id/121222/3 "2026-10-11T03:33:11Z")
No issue ![image](https://forum-cdn.infinityfree.net/original/3X/3/f/3f76cebaa615681825718b9a5cb05091864826db.png) ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [October 11, 2026, 7:51am UTC](https://forum.infinityfree.com/t/ssl-installed-but-live-ssl-status-shows-not-found-for-nabawitransport-biz-id/121222/4 "2026-10-11T07:51:11Z")
Please note that installing an SSL certificate is not instant. It can take an hour or so to take effect.