# SSL Help **URL:** \ **Category:** Hosting Support\ **Created:** [March 18, 2022, 7:55pm UTC](https://forum.infinityfree.com/t/ssl-help/59343 "2022-03-18T19:55:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![anon46487527](https://forum.infinityfree.com/letter_avatar/anon46487527/32/6_449c533f586939b6e5f246632a46421f.png) [@anon46487527](https://forum.infinityfree.com/u/anon46487527)\ **Post date:** [March 18, 2022, 7:55pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/1 "2022-03-18T19:55:41Z")
![000](https://forum-cdn.infinityfree.net/original/3X/3/b/3bbb64b05e31d50c14e9b9cc7a21b7a9f7d14691.png) Hi. I’ve added a new ssl certificate (it’s my first time), I used gogetssl (since letsencrypt isn’t available)…It’s been 24 hours and it still says “pending”, do I need to wait for a max of 72 hours? ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [March 18, 2022, 8:06pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/2 "2022-03-18T20:06:19Z")
Hello! If you have added the CNAME records correctly, it can take _up to 72 hours_ for the certificate to be issued. Can you screenshot the CNAME area in the control panel, as well as the CNAME records that you are supposed to add just so we can make sure they match? Please let me know if you have any questions! ---
**Author:** ![anon46487527](https://forum.infinityfree.com/letter_avatar/anon46487527/32/6_449c533f586939b6e5f246632a46421f.png) [@anon46487527](https://forum.infinityfree.com/u/anon46487527)\ **Post date:** [March 18, 2022, 10:22pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/3 "2022-03-18T22:22:16Z")
Hi! :slight\_smile 🙂 i’m not sure where the name area is… but here are the screenshots of the details ![01](https://forum-cdn.infinityfree.net/original/3X/0/d/0d33c444e9b2c29cbe4377d788776e75b08ee006.png) ![02](https://forum-cdn.infinityfree.net/original/3X/a/4/a4a1e5fddfc5be09760c0a19227493c88455d9ed.png) ![03](https://forum-cdn.infinityfree.net/original/3X/c/d/cd27bfa084ae192a4b9b4e2372241e444d731f40.png) ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [March 18, 2022, 11:21pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/4 "2022-03-18T23:21:04Z")
The last two screenshots were correct 🙂 I see your problem, when you added the CNAME record, you forgot to change the domain name (Dropdown on the last screenshot) to the correct domain. So what you want to do is exactly what you did last time (Copy the record and destination text), but also click that dropdown menu and select “[u3edrozl.epizy.com](http://u3edrozl.epizy.com)” instead. Please let me know if you have any other questions! ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [March 19, 2022, 10:34am UTC](https://forum.infinityfree.com/t/ssl-help/59343/5 "2022-03-19T10:34:59Z")
Please note that SSL certificates are created for domain names, not hosting accounts. So if you have a website, say, [example.great-site.net](http://example.great-site.net), hosted on an account with main domain [abcd1234.epizy.com](http://abcd1234.epizy.com), then you should request an SSL certificate for [example.great-site.net](http://example.great-site.net), and create the CNAME record for [example.great-site.net](http://example.great-site.net) as well. You cannot create CNAME records for your main domain, because there is no reason to do so. So please request an SSL certificate for the domain name you’re actually using for your website instead. ---
**Author:** ![anon46487527](https://forum.infinityfree.com/letter_avatar/anon46487527/32/6_449c533f586939b6e5f246632a46421f.png) [@anon46487527](https://forum.infinityfree.com/u/anon46487527)\ **Post date:** [March 20, 2022, 4:45am UTC](https://forum.infinityfree.com/t/ssl-help/59343/6 "2022-03-20T04:45:01Z")
I see…but why is that there’s only one option in the dropdown arrow? I dont see “[u3edrozl.epizy.com](http://u3edrozl.epizy.com)” ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [March 20, 2022, 5:17am UTC](https://forum.infinityfree.com/t/ssl-help/59343/7 "2022-03-20T05:17:20Z")
> [@anon46487527](#): > > I dont see “[u3edrozl.epizy.com](http://u3edrozl.epizy.com)” Because > [@Admin](#): > > You cannot create CNAME records for your main domain, because there is no reason to do so. ---
**Author:** ![anon46487527](https://forum.infinityfree.com/letter_avatar/anon46487527/32/6_449c533f586939b6e5f246632a46421f.png) [@anon46487527](https://forum.infinityfree.com/u/anon46487527)\ **Post date:** [March 20, 2022, 8:28am UTC](https://forum.infinityfree.com/t/ssl-help/59343/8 "2022-03-20T08:28:02Z")
So I need to create an ssl certificate for this ([rhynes-music.great-site.net](http://rhynes-music.great-site.net)) instead? ---
**Author:** ![jaikrishna.t](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jaikrishna.t/32/57109_2.png) [@jaikrishna.t](https://forum.infinityfree.com/u/jaikrishna.t)\ **Post date:** [March 20, 2022, 8:31am UTC](https://forum.infinityfree.com/t/ssl-help/59343/9 "2022-03-20T08:31:41Z")
Correct. ---
**Author:** ![anon46487527](https://forum.infinityfree.com/letter_avatar/anon46487527/32/6_449c533f586939b6e5f246632a46421f.png) [@anon46487527](https://forum.infinityfree.com/u/anon46487527)\ **Post date:** [March 20, 2022, 9:21am UTC](https://forum.infinityfree.com/t/ssl-help/59343/10 "2022-03-20T09:21:07Z")
Am I on the right track now? ![aa](https://forum-cdn.infinityfree.net/original/3X/0/1/01158ece84f5365c794deb03f97ee6b41f7b1d3c.png) ![bb](https://forum-cdn.infinityfree.net/original/3X/e/e/ee0a5ab3b2c30b2c6b82cc87dc90e96eb2b8b5ec.png) ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [March 20, 2022, 10:13am UTC](https://forum.infinityfree.com/t/ssl-help/59343/11 "2022-03-20T10:13:51Z")
Please show the CNAME record in the VPanel ---
**Author:** ![anon46487527](https://forum.infinityfree.com/letter_avatar/anon46487527/32/6_449c533f586939b6e5f246632a46421f.png) [@anon46487527](https://forum.infinityfree.com/u/anon46487527)\ **Post date:** [March 20, 2022, 11:04am UTC](https://forum.infinityfree.com/t/ssl-help/59343/12 "2022-03-20T11:04:13Z")
where can I find the vpanel? ---
**Author:** ![jaikrishna.t](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jaikrishna.t/32/57109_2.png) [@jaikrishna.t](https://forum.infinityfree.com/u/jaikrishna.t)\ **Post date:** [March 20, 2022, 11:06am UTC](https://forum.infinityfree.com/t/ssl-help/59343/13 "2022-03-20T11:06:22Z")
vPanel is the control panel. ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [March 20, 2022, 12:33pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/14 "2022-03-20T12:33:50Z")
Yep. Sorry, I totally missed that. @KangJL is asking you to share the same screenshots you shared before, one more time. This way, we will be able to confirm that you set it up correctly. ---
**Author:** ![anon46487527](https://forum.infinityfree.com/letter_avatar/anon46487527/32/6_449c533f586939b6e5f246632a46421f.png) [@anon46487527](https://forum.infinityfree.com/u/anon46487527)\ **Post date:** [March 20, 2022, 1:22pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/15 "2022-03-20T13:22:20Z")
this is harder than I thought… I get this error ![cc](https://forum-cdn.infinityfree.net/original/3X/0/5/05166473991b748bb2d447fce777c48aa2f89799.jpeg) ![ee](https://forum-cdn.infinityfree.net/original/3X/8/0/805fc5751d1359e94defa03d9519316fe8414046.png) ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [March 20, 2022, 1:24pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/16 "2022-03-20T13:24:23Z")
Definitely wrong. Remove the spaces on the destination ![image](https://forum-cdn.infinityfree.net/original/3X/c/2/c25f884dc0384d7c93527b95a8d17674cff26f4e.png) ---
**Author:** ![anon46487527](https://forum.infinityfree.com/letter_avatar/anon46487527/32/6_449c533f586939b6e5f246632a46421f.png) [@anon46487527](https://forum.infinityfree.com/u/anon46487527)\ **Post date:** [March 20, 2022, 1:29pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/17 "2022-03-20T13:29:19Z")
🫢 @KangJL ![ff](https://forum-cdn.infinityfree.net/original/3X/f/7/f7fa752aa5efe97273c935cd4adb4f171d825b0d.png) ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [March 20, 2022, 1:31pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/18 "2022-03-20T13:31:56Z")
👌 perfect ---
**Author:** ![anon46487527](https://forum.infinityfree.com/letter_avatar/anon46487527/32/6_449c533f586939b6e5f246632a46421f.png) [@anon46487527](https://forum.infinityfree.com/u/anon46487527)\ **Post date:** [March 20, 2022, 1:34pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/19 "2022-03-20T13:34:20Z")
Thanks! You guys are awesome 🤩 ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [March 27, 2022, 1:34pm UTC](https://forum.infinityfree.com/t/ssl-help/59343/20 "2022-03-27T13:34:20Z")
Closed on March 27, 2022, 1:34pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.