SSL certificate error: The required CNAME records were not found. Please add the CNAME records and keep them active until at least the certificate is issued.
Other Information
I’m trying to request a free SSL certificate but the procedure fails multiple times.
CNAME Record is added (for at least one year); even the nameservers have not changed in the past year. I’m not using cloudflare.
I would really appreciate if anyone can help me to solve this issue.
Thanks in advance.
There was an issue with the connection between the client area and the DNS servers that resulted in both nameservers and CNAME records not being detected properly.
That issue has been resolved now, and you should now be able to request SSL certificates as usual.