SSL certificate pending

[executable77]

Username (e.g. epiz_XXX) or Website URL

moviz.rf.gd
and
healfit.rf.gd

(please specify the website or account you are asking about)

Error Message

We’re currently getting your SSL certificate. Please ensure that the validation checks stay at Ready. We’ll email you when the certificate is ready.

Other Information

My status is set on “Ready”
I’m trying to renew the ssl certificate but I’m getting the error message for two days. I set up the Record Name and Destination in the CNAME of the control panel.
Do I need to wait a bit longer ?
Thanks

[Greenreader9]

If it says “Ready” on both of the records, you should have the option to copy the keys. If not, can you send a screenshot?
Thanks.

[Admin]

I checked your certificate and it seems like something went wrong with the status synchronization with GoGetSSL. It was identified before in this topic:

SSL certificate ready but not issued

Please don’t hijack other people’s topics. The New Topic button is open to everyone, no need to steal the attention from someone else’s question to get your own one answered. It looks like the issue was with the client area synchronization with GoGetSSL. The certificate appears to have been issued on April 1st, but for some reason the client area didn’t pick up on this. We’re going to look into why this did not happen. In the mean time, your order has been synced up and the certificate is read…

It looks like the same thing happened here but it’s not entirely clear why this happened. I’m adding more debug logging now.

Meanwhile, your certificates have been synced and are ready.