SSL Certificate Issue

[JxstErg1]

Hi and welcome to the forum!

@Admin

The www subdomain does not support SSL

The system-wide SSL certificates can only protect direct subdomains, which means www subdomains are not covered. For example: the domain example.ct.ws is protected with SSL, but www.example.ct.ws cannot be protected.

What works: example.ct.ws
What doesn’t work: www.example.ct.ws

Please configure your website to use the URL without the www prefix. If you have existing links or bookmarks using www, consider setting up a redirect from www to the non-www version to preserve your traffic and avoid broken links.