when I want to renew my SSL Certificate I can see that: The CNAME record is set up correctly! Please click the Request Certificate button below to start the issuance process. But during the process I get SSL certificate error: The provider encountered an error verifying the DNS settings of your …

Hello, and welcome back to the InfinityFree Forum! Sometimes, when issuing an SSL certificate, the provider has issues with verifying the domain. I have found that if this issue occurs, and your domain has the correct CNAME and NS records, you may have to wait a bit before re-issuing an SSL. This i…

I already have this issue more than a week!!

I checked your domain name, and I think the issue is caused because your have DNSSEC enabled for your domain at your domain registry. Our nameservers don’t support DNSSEC, so the correct records to ensure that our namesevers are authorized to respond to your domain are missing. This means that peop…

DNSSEC DNSSEC (“Domain Name System Security Extensions”) is a standard protocol designed to address DNS security issues. Once signed, the security of this domain will be improved. Your domain name is registered with Netim, but you use external nameservers. To activate the DNSSEC protocol, you nee…

And like I said: our nameservers don’t support DNSSEC. So you will need to disable DNSSEC at your registrar for your domain to work correctly.

I just checked and it appears you were able to successfully obtain a certificate. So I guess it worked?

It worked after I deleted all settings from my provider and reinstalled the ns1.epizy.com nameservers

What am I doing wrong? Netim.com is under maintainence. Is this the reason? <a name="p-380789-ssl-certificate-error-the-provider-encountered-an-error-verifying-the-dns-settings-of-your-domain-name-please-double-check-your-nameserver-settings-and-try-again-later-1" class="anchor" href="#p-380789-ssl-certificate-error-the-provider-encountered-an-error-verifying-the-dns-settings-of-your-domain-name-please-double-check-your-nameserver-settings-and-try-again-later-1" aria-label="Heading link"> SSL certificate error: The provider encountered an error verifying the DNS settings of your domain name. Please double check your nameserver settings and try again later. Error detail: DNS problem: looking up TXT for _acme…

SSL certificate error

Hosting Support

Jri-Creator March 27, 2025, 9:27am 13

It looks like your domain is using DNSSEC, which isn’t supported. Please remove DNSSEC.

(Article for reference)