# SSL certificate chain is incomplete

**URL:** <https://forum.infinityfree.com/t/ssl-certificate-chain-is-incomplete/119753>\
**Category:** Hosting Support\
**Created:** [July 16, 2026, 11:20am UTC](https://forum.infinityfree.com/t/ssl-certificate-chain-is-incomplete/119753 "2026-07-16T11:20:45Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\
**Post date:** [July 16, 2026, 11:48am UTC](https://forum.infinityfree.com/t/ssl-certificate-chain-is-incomplete/119753/3 "2026-07-16T11:48:51Z")

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Intermediate/chained certificates are not supported here so if you have a custom domain you’ll always have this issue. Unfortunately it’s not something you can fix.

> [@SSL checker shows "certificate not trusted" warning](https://forum.infinityfree.com/t/ssl-checker-shows-certificate-not-trusted-warning/49697):
>
> When you check your InfinityFree SSL certificate with online SSL checker tools, you might see a warning like this: The certificate is not trusted in all web browsers. You may need to install an Intermediate/chain certificate to link it to a trusted root certificate. This warning sounds scary, but it’s actually not a problem for your website visitors. What this warning means for your site You can safely ignore this warning. Your site will work perfectly fine with HTTPS for virtually all mode…

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_[View the full topic](https://forum.infinityfree.com/t/ssl-certificate-chain-is-incomplete/119753)._
