# Sql down **URL:** \ **Category:** Hosting Support\ **Created:** [August 17, 2022, 8:14pm UTC](https://forum.infinityfree.com/t/sql-down/65158 "2022-08-17T20:14:59Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![ahmed54154](https://forum.infinityfree.com/letter_avatar/ahmed54154/32/6_449c533f586939b6e5f246632a46421f.png) [@ahmed54154](https://forum.infinityfree.com/u/ahmed54154)\ **Post date:** [August 17, 2022, 8:14pm UTC](https://forum.infinityfree.com/t/sql-down/65158/1 "2022-08-17T20:14:59Z")
### Username epiz\_30157975 ### Error Message Failed to connect to MySQL: Access denied for user ‘epiz\_30157975’@‘192.168.0.42’ (using password: YES) ### Other Information sql and file manager keeps going down now sql is down i cannot connect to sql host name [sql304.epizy.com](http://sql304.epizy.com) ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [August 17, 2022, 8:47pm UTC](https://forum.infinityfree.com/t/sql-down/65158/2 "2022-08-17T20:47:43Z")
SQL is not down, see this: > [@Common MySQL Connection Errors](https://forum.infinityfree.com/t/common-mysql-connection-errors/49338/1): > > ### Access denied for user > > You can see an error message which looks like `Access denied for user 'epiz_12345678'@'192.168.0.*' (using password: YES)`. This message means that the user was able to connect, but does not have access to the provided database name. > > This could mean one of two things. > > This generally means that the database name is not correct. If you entered the database name `my_database` when creating the database, the full database name looks like `epiz_12345678_my_database`. The easiest way to make sure you have the right database name is to go to the MySQL Databases section in your control panel. If you haven’t created your database yet, you can also do it through this menu. > > It could also mean that your database password is incorrect. The database password is the same as your hosting account password (which is different from your client area password!). You can find your hosting account password by logging in to your [client area](https://app.infinityfree.net/accounts), click Manage next the account, scroll down to MySQL Details and click Show next to the Password field. ---
**Author:** ![ahmed54154](https://forum.infinityfree.com/letter_avatar/ahmed54154/32/6_449c533f586939b6e5f246632a46421f.png) [@ahmed54154](https://forum.infinityfree.com/u/ahmed54154)\ **Post date:** [August 17, 2022, 9:06pm UTC](https://forum.infinityfree.com/t/sql-down/65158/3 "2022-08-17T21:06:06Z")
Sir it used to work before the sql server goesdown ididnt change dp name or password or any info, i couldnt even get into the dp from phpmyadmin, url was down and it was pure server error, now it worked But i encountered such problema many times sql down and ft file manager down. ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [August 17, 2022, 10:01pm UTC](https://forum.infinityfree.com/t/sql-down/65158/4 "2022-08-17T22:01:14Z")
That error message means that you are being connected to the server, but the server is not responding with an OK message. And since there are not any other reports of MySQL not working here, I am assuming that your code or connection information is the issue. The filemanager was having some issues lately, but those have all been fixed. ---
**Author:** ![ahmed54154](https://forum.infinityfree.com/letter_avatar/ahmed54154/32/6_449c533f586939b6e5f246632a46421f.png) [@ahmed54154](https://forum.infinityfree.com/u/ahmed54154)\ **Post date:** [August 17, 2022, 10:17pm UTC](https://forum.infinityfree.com/t/sql-down/65158/5 "2022-08-17T22:17:16Z")
Any way iam sure it wasnt my code cuz it worked from its own, if it was a code issue it wouldnt work. From its own without my interfer. any way i couldnt accessql from myadminphp url couldnt load, so obviously it wasnt my code. ---
**Author:** ![tpatricio](https://forum.infinityfree.com/letter_avatar/tpatricio/32/6_449c533f586939b6e5f246632a46421f.png) [@tpatricio](https://forum.infinityfree.com/u/tpatricio)\ **Post date:** [August 17, 2022, 10:50pm UTC](https://forum.infinityfree.com/t/sql-down/65158/6 "2022-08-17T22:50:02Z")
Maybe not the same error, but i started having sql connection problems on monday. My 2 year running script could not connect anymore for the whole day. In my case i had to change the MySQL Hostname that was “[sql302.epizy.com](http://sql302.epizy.com)” to what is showing on phpmyadmin: “[sql302.byetcluster.com](http://sql302.byetcluster.com)”. The moment i changed everything went back to normal. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [August 24, 2022, 10:50pm UTC](https://forum.infinityfree.com/t/sql-down/65158/7 "2022-08-24T22:50:23Z")
Closed on August 24, 2022, 10:50pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.