# Softaculous installation script failed (Moodle 4.0.1)

**URL:** <https://forum.infinityfree.com/t/softaculous-installation-script-failed-moodle-4-0-1/66954>\
**Category:** Hosting Support\
**Created:** [October 6, 2022, 2:34pm UTC](https://forum.infinityfree.com/t/softaculous-installation-script-failed-moodle-4-0-1/66954 "2022-10-06T14:34:01Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [October 6, 2022, 2:52pm UTC](https://forum.infinityfree.com/t/softaculous-installation-script-failed-moodle-4-0-1/66954/2 "2022-10-06T14:52:56Z")

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Not possible on free hosting.  
See explanation below

> [@Moodle](https://forum.infinityfree.com/t/moodle/32687/6):
>
> Moodle wants to protect your private data from being accessible from the internet by storing the files outside a web accessible directory. We want to protect your website by making sure that PHP code of one domain cannot access the files outside of that domain folder (to prevent a security problem on one site from compromising your entire account). Both Moodle’s and our restrictions are valid concerns. Unfortunately, this means that Moodle can’t run on our hosting.

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_[View the full topic](https://forum.infinityfree.com/t/softaculous-installation-script-failed-moodle-4-0-1/66954)._