Softaculous apps installer not working

I’m trying to open “softaculous apps installer” but This message comes to me “Something went wrong, please allow 20 minutes then retry”and my website is down before that.but its just included my 1 account.my other account can easily open “softaculous apps installer”.Can you help me about this ?
Anyway .I can’t count on this host anymore

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@admin

softaculous apps installer is’t working . please solve this problem

I have the same problem too

Same problem too. plus error 524

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