# Softaculous Apps Installer internal error 500

**URL:** <https://forum.infinityfree.com/t/softaculous-apps-installer-internal-error-500/95110>\
**Category:** Hosting Support\
**Created:** [June 26, 2024, 3:29pm UTC](https://forum.infinityfree.com/t/softaculous-apps-installer-internal-error-500/95110 "2024-06-26T15:29:10Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![KMTeam](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kmteam/32/48962_2.png) [@KMTeam](https://forum.infinityfree.com/u/KMTeam)\
**Post date:** [June 26, 2024, 3:29pm UTC](https://forum.infinityfree.com/t/softaculous-apps-installer-internal-error-500/95110/1 "2024-06-26T15:29:10Z")

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### Website URL

kmteam-print.rf.gd  
(please specify the URL of the site on which you are experiencing the problem)

### Error Message

is just me or is the server is down while working on my website suddenly I error 500 internal error for a while now and I get this message

# Internal Server Error

500

No response from subprocess (cpanel (cpanel)): The subprocess reported error number 122 when it ended.

* * *

cpsrvd/11.58.0.52 Server at sv1.scriptinstall.rocks  
(please share the FULL error message you see, if applicable)

### Other Information

(other information and details relevant to your question)

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<div class="post-metadata">

**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [June 26, 2024, 7:30pm UTC](https://forum.infinityfree.com/t/softaculous-apps-installer-internal-error-500/95110/2 "2024-06-26T19:30:19Z")

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I just tried to open Softaculous for your account, and now it gave a very clear error:

> It appears your account has fully used it’s inode allocation, you will need to delete files to reduce inodes before the script installer will work, or upgrade to [premium hosting](https://www.infinityfree.com/premium/) where we offer over 400,000 inodes !

So it seems that you may have installed a little bit more software than your account can handle. You will need to delete some folders from (unused) scripts on your account to be able to access Softaculous again.

> [@Inode limit on free hosting](https://forum.infinityfree.com/t/what-does-the-inode-limit-mean/49331):
>
> Your control panel shows an inode counter that tracks how many files and folders you have on your hosting account. If you’re seeing high inode usage or approaching the limit, don’t panic. Most websites use many inodes, and this is completely normal. Should I be worried about my inode usage? For most websites, high inode usage is expected and not a problem: Normal usage: 40-60% of your inode limit is typical for websites with WordPress, plugins, themes, or multiple sites. Large software install…

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<div class="post-metadata">

**Author:** ![KMTeam](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kmteam/32/48962_2.png) [@KMTeam](https://forum.infinityfree.com/u/KMTeam)\
**Post date:** [June 27, 2024, 3:29pm UTC](https://forum.infinityfree.com/t/softaculous-apps-installer-internal-error-500/95110/3 "2024-06-27T15:29:06Z")

</div>

I deleted the files still as it is

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<div class="post-metadata">

**Author:** ![KMTeam](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kmteam/32/48962_2.png) [@KMTeam](https://forum.infinityfree.com/u/KMTeam)\
**Post date:** [June 27, 2024, 3:47pm UTC](https://forum.infinityfree.com/t/softaculous-apps-installer-internal-error-500/95110/4 "2024-06-27T15:47:29Z")

</div>

and the space used is the same

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<div class="post-metadata">

**Author:** ![lovebug](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/lovebug/32/57624_2.png) [@lovebug](https://forum.infinityfree.com/u/lovebug)\
**Post date:** [June 27, 2024, 11:38pm UTC](https://forum.infinityfree.com/t/softaculous-apps-installer-internal-error-500/95110/5 "2024-06-27T23:38:38Z")

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the used space shown on your account is not updated in real time, its update around every 8 hours but that is just the value displayed

the space will be available so you should be able to install immediately

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<div class="post-metadata">

**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [July 4, 2024, 11:39pm UTC](https://forum.infinityfree.com/t/softaculous-apps-installer-internal-error-500/95110/6 "2024-07-04T23:39:38Z")

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