Softacoulous and MySQL key length error

Hello,

I am trying to use Softcoulous to install Kanbanboard on my site that is manca-pn.epizy.com
but after the install procedure reach about 22% it stops with the following message that seems to be related to a known bug of MySQL and I do not know how to solve in the context of the website:

The following errors were found :

Could not make the query numbered : 16
MySQL Error No : 1071
MySQL Error : Specified key was too long; max key length is 1000 bytes

Thanks,
Massimo

Some MyISAM based softwares like this cannot install on free hosting and are therefore not supported. If you want to install that kind of software please consider upgrading to Premium Hosting as it offers many features.

Like @Ergastolator1 said, it’s a compatibility problem with MySQL. This error means the script requires the InnoDB storage engine, which is not supported with free hosting.

OK, I am testing your services so the important thing is to know it will not be a problem in premium hosting.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.