# Softacolous app error
**URL:** https://forum.infinityfree.com/t/softacolous-app-error/33091
**Category:** Hosting Support
**Created:** [July 18, 2020, 7:12pm UTC](https://forum.infinityfree.com/t/softacolous-app-error/33091 "2020-07-18T19:12:27Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@anon2946998](https://forum.infinityfree.com/u/anon2946998)
#### Post date: [July 18, 2020, 7:12pm UTC](https://forum.infinityfree.com/t/softacolous-app-error/33091/1 "2020-07-18T19:12:27Z")
### Username (e.g. epiz\_XXX) or Website URL
[http://www.ownautoassistance.com/](http://www.ownautoassistance.com/)
### Error Message
Softacolous app installer says something is wrong, please allow 20 minutes then retry
(please share the FULL error message you see)
### Other Information
Please help, am stuck and am sure some of you experienced this before
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### Author:  [@katufo](https://forum.infinityfree.com/u/katufo)
#### Post date: [July 18, 2020, 7:30pm UTC](https://forum.infinityfree.com/t/softacolous-app-error/33091/2 "2020-07-18T19:30:52Z")
Seems like everyone is also facing the problem or issue. We will need to wait for Admin to review the issue.
If you want to install wordpress on your site, you can also download or install it manually using ftp manager:
> **[How to install WordPress | Advanced Administration Handbook | WordPress...](https://developer.wordpress.org/advanced-administration/before-install/howto-install/)**
>
> WordPress is well-known for its ease of installation. Under most circumstances, installing WordPress is a very simple process and takes less…
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### Author:  [@system](https://forum.infinityfree.com/u/system)
#### Post date: [August 2, 2020, 8:56pm UTC](https://forum.infinityfree.com/t/softacolous-app-error/33091/4 "2020-08-02T20:56:15Z")
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