FTP Connection Error Error: Builder could not connect to hosting server. Please check hosting firewall. It must allow FTP connections from builder server.
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I am informed by Sitebuilder Pro that the index.php file for my website is not the correct index.php file for use with Sitebuilder. When I try to allow Sitebuilder to overwrite the index.php file, there seems to be no change made. I can access my site’s FTP server from my computer so I think it is open to connections. This error started appearing after I first installed the HESK script through the webhost panel and then uninstalled the HESK script.
I think I have activated FTP from my dashboard. The FTP Details section on my account lists the information for logging into an FTP client and it works when I enter the details into Filezilla and try to connect. I can see the filesystem of my site and all the files that have been uploaded. It’s only Sitebuilder Pro that gives me the error.
I checked your website’s index.php file and I can tell it’s definitely not from Site.Pro. It’s also not from HESK, it contains a lot of obfuscated code which is not what you’d expect from most website software.
I just tried to publish your website and I was able to do so without any issues. Maybe there just was some temporary issue publishing the files?
i have the same problem and your platform aske the same for FTP thing. i cannot publishe my website for several hours. now i cannot even open up the edit interface of my website.