Site went inactive, after reactivating, site can't be reached

[ifuser101]

Website URL

http://jb1403.infinityfreeapp.com

Error Message

This site can’t be reached

jb1403.infinityfreeapp.com’s server IP address could not be found.

Try:

• Checking the connection
• Checking the proxy, firewall, and DNS configuration
• [Running Windows Network Diagnostics](javascript:diagnoseErrors())

ERR_NAME_NOT_RESOLVED

Other Information

Recieved email stating site would be deactivated, reactivated (or so I thought), account details state status is active. But when going to site, get the error above. Site was deactivated (2023-12-15 15:58) and reactivated (2023-12-15 16:46 ) on the same day. Any assistance is greatly appreciated.

[YT_Xaos]

Hello and welcome to the forum.

Your website works just fine on my end. Please do note that it can take a bit to get your website back up and running. Have you tried clearing your cache?

[ifuser101]

I’ve tried reaching the site at various times the past few days, on various devices from various locations, all of which return the same error: ERR_NAME_NOT_RESOLVED. Cleared cache on all browsers and getting same error.

[KangJL]

Tried using vpn?

[ChrisPAR]

@ifuser101

Cleared cache on all browsers

Have you also cleared the DNS cache?
While for a different reason, the advice in this article can help:

When will my domain name start working

If you’ve just created your account, or just added a new domain name to an account, you may be surprised that you are unable to view your website when using the domain. Instead you may see: An advertisements page, with ?z being added to the URL. An error saying “This site can’t be reached”. This is usually caused by a system called DNS Caching. This article explains how DNS Caching works, why your website isn’t up yet and what you can do to see your website right now. When will I be able to …