Site suspended. Need to know why

[Admin]

I had a brief look at the list of plugins you have installed, and I noticed you have at least 3 different backup/migration plugins, and at least 2 different caching plugins. We recommend against using any backup/migration plugin because they use a lot of server power, and using multiple caching plugins also just causes both plugins to start fighting each other.

@Daefos

The CPanel message says “Please take action to ensure you do not hit the limits of your account again. Accounts that keep hitting the daily limits may be terminated.” But it does not say what that action should be, or just what caused the issue in the first place, or how to even find out if you’re getting close to your “MySQL usage limit”, to avoid it happening again. In fact, I don’t even know what the “MySQL usage limit” is, or where that’s indicated.

So is there a way to find out if my “MySQL usage limit” is getting near that limit? I thought I read this was “unlimited”, if its related to “bandwidth”. As I say, I could not find anything in the client area or VPanel, that clearly indicated an over-usage of any resources, since the suspension.

This article explains more what this limit is about:

What does MySQL overloading mean

One of the limits InfinityFree enforces is how much you can stress the MySQL database server. This article explains what overloading MySQL means and how you can control it. What does overloading MySQL mean? Most dynamic websites use a database to store dynamic data, like posts, comments, products, accounts and so on. This data is stored on database servers. Your website can then interact with the database to see and modify the data stored in the database. The database server needs to do work t…

You should also see the link to this article in the client area while the suspension is active.

The thing is that the MySQL Overload suspensions are not strictly resources. It’s more that we track when the database server load gets too high, and then look for the accounts responsible for that high load. As such, there is no usage counter, or specific limit that we can show you, because there isn’t really a set limit.

As with most resource limit suspensions, the limits are measuring low-level things that affect server load. It doesn’t care what your website does, what software is uses and what functionality those have. So it’s generally very difficult to link resource limits to website functionality.

Sometimes we know from experience that certain features cause high load (chat scripts generate high EP usage, backups generate high IO usage), but only when analyzing many suspensions we can sometimes find a common cause. And MySQL overload suspensions are pretty rare.