# Site Keeps Getting Redirect to ww01.site.com **URL:** \ **Category:** Hosting Support\ **Created:** [September 3, 2022, 6:37am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780 "2022-09-03T06:37:03Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![anon12368293](https://forum.infinityfree.com/letter_avatar/anon12368293/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12368293](https://forum.infinityfree.com/u/anon12368293)\ **Post date:** [September 3, 2022, 6:37am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/1 "2022-09-03T06:37:03Z")
### epiz\_32485109 - soheil1star.ir ### Redirecting to [ww01.site.com](http://ww01.site.com) (Has been 5 days since setting DNS on the domain) ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [September 3, 2022, 7:52am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/2 "2022-09-03T07:52:39Z")
Hi and welcome to the forum ![Screenshot 2022-09-03 095003](https://forum-cdn.infinityfree.net/original/3X/8/9/8981176f4f9ea5ccbe711b9742142d9ade9ea27e.png) ![Screenshot 2022-09-03 094940](https://forum-cdn.infinityfree.net/original/3X/5/d/5d06c151a0b8de26ec04fe7f1ce187730fe1ff9f.png) It looks like the system has not assigned an IP and it is still parked on Bodis. Please remove the domain from the system and add it again (here on hosting) and by doing so you will force the server to refresh the data. Then wait a while (15 min, hour or 3+) and it should be OK then. ---
**Author:** ![anon12368293](https://forum.infinityfree.com/letter_avatar/anon12368293/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12368293](https://forum.infinityfree.com/u/anon12368293)\ **Post date:** [September 3, 2022, 8:13am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/3 "2022-09-03T08:13:55Z")
Hello Dear OxyDac, Thank you, I’ve deleted the domain but when I want to add the domain again there’s this: > This appears to be a subdomain you are adding (1008485) soheil1star.ir. 86362 IN CNAME [11776.BODIS.com](http://11776.BODIS.com). > There appears to be a CNAME entry for this domain (1408485) soheil1star.ir. 86362 IN CNAME [11776.BODIS.com](http://11776.BODIS.com). Please advise, **thanks** in advanced. ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [September 3, 2022, 8:16am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/4 "2022-09-03T08:16:03Z")
check if you typed correctly you need this `soheil1star.ir` ---
**Author:** ![anon12368293](https://forum.infinityfree.com/letter_avatar/anon12368293/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12368293](https://forum.infinityfree.com/u/anon12368293)\ **Post date:** [September 3, 2022, 8:23am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/5 "2022-09-03T08:23:07Z")
Added the domain, the problem is still there but gonna wait some hours and see. After adding the domain the host created a folder by the name of domain and htdocs in it, shall I move all my files from main htdocs to it? ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [September 3, 2022, 10:32am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/6 "2022-09-03T10:32:57Z")
> [@anon12368293](#): > > After adding the domain the host created a folder by the name of domain and htdocs in it, shall I move all my files from main htdocs to it? Yes, exactly, by removing and recreating the domain, it was assigned to a different directory, so you’ll need to move your website files to the new folder. ---
**Author:** ![anon12368293](https://forum.infinityfree.com/letter_avatar/anon12368293/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12368293](https://forum.infinityfree.com/u/anon12368293)\ **Post date:** [September 3, 2022, 12:08pm UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/7 "2022-09-03T12:08:06Z")
Can you please help me to move all my files? Monsta FTP keeps failing and showing me timeout and … error. How can I move my files? ---
**Author:** ![anon46092769](https://forum.infinityfree.com/letter_avatar/anon46092769/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon46092769](https://forum.infinityfree.com/u/anon46092769)\ **Post date:** [September 3, 2022, 12:24pm UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/8 "2022-09-03T12:24:05Z")
Monsta is not recommended for transferring large amounts of files. Instead, please use FileZilla: > [@How to upload files with FTP](https://forum.infinityfree.com/t/how-to-upload-files-with-ftp/49306): > > The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot… ---
**Author:** ![anon12368293](https://forum.infinityfree.com/letter_avatar/anon12368293/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12368293](https://forum.infinityfree.com/u/anon12368293)\ **Post date:** [September 3, 2022, 12:39pm UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/9 "2022-09-03T12:39:33Z")
Needed to cut/paste files but if there’s no way, it’s okay, I will upload them again with FileZilla, thanks. ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [September 4, 2022, 2:24am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/10 "2022-09-04T02:24:35Z")
Did you upload everything? I see that the PHP files on the root like index.php , etc. are missing. ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [September 4, 2022, 3:21am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/11 "2022-09-04T03:21:58Z")
> [@anon12368293](#): > > Needed to cut/paste files but No, do not do that. Just drag and drop using [Filezilla](https://filezilla-project.org/download.php?type=client). This is what I see now… ![image](https://forum-cdn.infinityfree.net/original/3X/5/6/56e3d636f29018667f959bb4bae24397044a06fd.png) Your wordpress files are incomplete ---
**Author:** ![anon12368293](https://forum.infinityfree.com/letter_avatar/anon12368293/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12368293](https://forum.infinityfree.com/u/anon12368293)\ **Post date:** [September 4, 2022, 6:00am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/12 "2022-09-04T06:00:00Z")
Thanks OxyDac & KangJL, I did move the files but there was a lof of disconnection during the process, so I hope files are ok if not this time I have to upload them. But now the webpage shows that it can’t provide a secure connection. ![Capture](https://forum-cdn.infinityfree.net/original/3X/4/5/45e72ebac0c0f6736447ed4cf011b2799e65b9f0.jpeg) ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [September 4, 2022, 6:34am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/13 "2022-09-04T06:34:10Z")
> [@anon12368293](#): > > it can’t provide a secure connection. Did you do this? > [@How to get Free SSL (HTTPS) on InfinityFree](https://forum.infinityfree.com/t/how-to-get-free-ssl-https-on-infinityfree/49323): > > If you’re using free hosting with your own domain or a subdomain, you’ll want to make your website work over HTTPS (SSL). Fortunately, InfinityFree provides all the tools you need to make it so. If you like videos better then text guides, scroll on down to the bottom of this guide. This guide uses the control panel functions and the Free SSL Certificates tool provided by InfinityFree to get SSL up and running on your site. This article only applies to custom domains Free subdomains (like your… ---
**Author:** ![anon12368293](https://forum.infinityfree.com/letter_avatar/anon12368293/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12368293](https://forum.infinityfree.com/u/anon12368293)\ **Post date:** [September 4, 2022, 1:46pm UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/14 "2022-09-04T13:46:50Z")
Thanks, I did now it connects but I get an NOT SECURE and … on browsers, how can I disable it and just see my site on http? Also There’s this error: `Error establishing a database connection` ![Capture](https://forum-cdn.infinityfree.net/original/3X/5/3/53388c7c5a7a8cf0a33552dc7ff1b6ec3d628dc6.jpeg) checked the wp-config.php and it alright, db name, pass and host are ok. ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [September 5, 2022, 8:54am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/15 "2022-09-05T08:54:32Z")
> [@anon12368293](#): > > Thanks, I did now it connects but I get an NOT SECURE and … on browsers, how can I disable it and just see my site on http? Seeing a site on HTTP is not secure, and browsers will tell you that. Maybe your browser has a setting where it doesn’t display this notice for HTTP sites, but others will still see it. > [@anon12368293](#): > > Also There’s this error: > `Error establishing a database connection` > > ![Capture](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/5/3/53388c7c5a7a8cf0a33552dc7ff1b6ec3d628dc6.jpeg) > > checked the wp-config.php and it alright, db name, pass and host are ok. Please enable WP\_DEBUG mode to get the actual database connection message. And be sure to compare it to any of the messages in this article: > [@Common MySQL Connection Errors](https://forum.infinityfree.com/t/common-mysql-connection-errors/49338): > > Many websites use MySQL databases to store information and settings. However, there are some reasons why the connection to the database may fail. This article describes some commonly seen error messages when connecting to a database, as well as some general tips to keep in mind when setting up a database connection. Common Error Messages Using MySQL is great, but the error message returned if there is an issue logging in to your database can be quite confusing. Here are some commonly seen error… ---
**Author:** ![anon12368293](https://forum.infinityfree.com/letter_avatar/anon12368293/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12368293](https://forum.infinityfree.com/u/anon12368293)\ **Post date:** [September 5, 2022, 9:40am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/16 "2022-09-05T09:40:01Z")
> [@Admin](#): > > Seeing a site on HTTP is not secure, and browsers will tell you that That’s okay, how can I go back to HTTP and still see the site with security error? > [@Admin](#): > > Please enable WP\_DEBUG mode to get the actual database connection message. And be sure to compare it to any of the messages in this article Thank you I just enabled WP\_DEBUG, read the article and corrected the db password but still can’t see the site: ![Capture](https://forum-cdn.infinityfree.net/original/3X/2/5/25ef9df2131cda059a2ba735d5ced987e90a6b21.jpeg) ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [September 5, 2022, 12:05pm UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/17 "2022-09-05T12:05:09Z")
> [@anon12368293](#): > > soheil1star.ir This is what I see ![image](https://forum.infinityfree.com/images/transparent.png) This is what may be appropriate for you > [@How to fix a corrupted WordPress installation](https://forum.infinityfree.com/t/how-to-fix-a-corrupted-wordpress-installation/49359): > > WordPress frequently releases updates, which you can install through WordPress’ admin interface. Usually, this works without a hitch. But with some (big) upgrades, the upgrade fails half way and leaves you with a broken website. Fortunately, you can still fix your website without any data loss, and this article tells you how to do that. Download a fresh copy of WordPress First of all, you will need to download a fresh copy of WordPress. You can download this from the official WordPress website… ---
**Author:** ![anon12368293](https://forum.infinityfree.com/letter_avatar/anon12368293/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon12368293](https://forum.infinityfree.com/u/anon12368293)\ **Post date:** [September 6, 2022, 2:56am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/18 "2022-09-06T02:56:52Z")
Thank You **OxyDac** , **Admin** , **fbp100** and **KangJL** , The problem of redirecting was solved by deleting and adding the domain again if anyone else need the solution. For database it’s not working and I’m gonna try a different way, so the topic can be closed. Thanks Again. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [September 13, 2022, 2:57am UTC](https://forum.infinityfree.com/t/site-keeps-getting-redirect-to-ww01-site-com/65780/19 "2022-09-13T02:57:26Z")
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