# Site is down **URL:** \ **Category:** Hosting Support\ **Created:** [June 3, 2026, 5:30am UTC](https://forum.infinityfree.com/t/site-is-down/118918 "2026-06-03T05:30:36Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![dasnico](https://forum.infinityfree.com/letter_avatar/dasnico/32/5_5575768a8748004e209b776fc1b2916d.png) [@dasnico](https://forum.infinityfree.com/u/dasnico)\ **Post date:** [June 3, 2026, 5:30am UTC](https://forum.infinityfree.com/t/site-is-down/118918/1 "2026-06-03T05:30:36Z")
### Error Message Hello all Seeing quite a few posts on here of users reporting the same “server not responding” message - is there anything from admins to confirm what’s happening? Noticed slow performance on mine yesterday with pages loading, and today it’s completely inaccessible. Receiving the same “ERR\_CONNECTION\_TIMED\_OUT - Server not responding…” messages in Chrome. Have tried on mobile, over VPN, in a different browser - all the same. What is happening? Is there no way to check the status of InfinityFree services? Oddly enough, file manager works and I am able to connect via FTP. ---
**Author:** ![mrclever80](https://forum.infinityfree.com/letter_avatar/mrclever80/32/5_5575768a8748004e209b776fc1b2916d.png) [@mrclever80](https://forum.infinityfree.com/u/mrclever80)\ **Post date:** [June 3, 2026, 5:51am UTC](https://forum.infinityfree.com/t/site-is-down/118918/2 "2026-06-03T05:51:59Z")
Same; FTP started working this morning and could access the file manager but the site is still down. Hopefully someone can get it fixed soon. One other person has the same server IP as me and they are having the identical issue. NMAP doesnt resolve the site, DNS has a pointer but shows down, ping doesnt work either. ---
**Author:** ![EvelynOctavia](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/evelynoctavia/32/68233_2.png) [@EvelynOctavia](https://forum.infinityfree.com/u/EvelynOctavia)\ **Post date:** [June 3, 2026, 6:05am UTC](https://forum.infinityfree.com/t/site-is-down/118918/3 "2026-06-03T06:05:02Z")
> [@mrclever80](#): > > ping > [@I can't ping my website! Is the server down?](https://forum.infinityfree.com/t/i-cant-ping-my-website-is-the-server-down/50504): > > If you try to ping your website or any InfinityFree server, you’ll see the ping fail with 100% packet loss. This is completely normal and doesn’t mean your website is down. On Windows, you’ll see output like this: \> ping example.com Pinging example.com [185.27.134.??] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 185.27.134.??: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), What should I do instead? The best … Fortunately you can’t ping the servers here to measure uptime. I’m sure admin is aware of this issue and has made a report to upstream provider 🙂 ---
**Author:** ![mrclever80](https://forum.infinityfree.com/letter_avatar/mrclever80/32/5_5575768a8748004e209b776fc1b2916d.png) [@mrclever80](https://forum.infinityfree.com/u/mrclever80)\ **Post date:** [June 3, 2026, 6:08am UTC](https://forum.infinityfree.com/t/site-is-down/118918/4 "2026-06-03T06:08:41Z")
Oh I know…someone labeled as a leader got a smart mouth with me about it thinking I dont understand how preventing ICMP works. So i asked if they wanted an NMAP scan, explained how DNS works, etc. The server is 100% down. NMAP doesnt show any connections, the DNS pointer shows good but does not resolve so hopefully they get it fixed soon. Thank you though…you were much nicer than the other person! ---
**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/53336_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\ **Post date:** [June 3, 2026, 7:41am UTC](https://forum.infinityfree.com/t/site-is-down/118918/5 "2026-06-03T07:41:15Z")
> [@mrclever80](#): > > NMAP doesnt show any connections NMAP works by scanning the IP the site is on. So during an outage where the server behind that IP seems to be having problems, I wouldn’t expect it to show any results, because its not going to get any response or see anything on the other side. ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [June 3, 2026, 6:18pm UTC](https://forum.infinityfree.com/t/site-is-down/118918/6 "2026-06-03T18:18:29Z")
> [@dasnico](#): > > Noticed slow performance on mine Would you mind sharing which one so we can check? > [@dasnico](#): > > Oddly enough, file manager works and I am able to connect via FTP. Not odd at all. Parts of the service can break without other parts breaking. ---
**Author:** ![dasnico](https://forum.infinityfree.com/letter_avatar/dasnico/32/5_5575768a8748004e209b776fc1b2916d.png) [@dasnico](https://forum.infinityfree.com/u/dasnico)\ **Post date:** [June 3, 2026, 6:43pm UTC](https://forum.infinityfree.com/t/site-is-down/118918/7 "2026-06-03T18:43:23Z")
I saw your post alerting to the down-state of IP address 185.27.134.143 which is the IP address of my site. Thank you for posting an update. ---
**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/53336_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\ **Post date:** [June 10, 2026, 3:21pm UTC](https://forum.infinityfree.com/t/site-is-down/118918/8 "2026-06-10T15:21:21Z")
A post was split to a new topic: [Monitoring workflow](https://forum.infinityfree.com/t/monitoring-workflow/119241) ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [June 17, 2026, 3:21pm UTC](https://forum.infinityfree.com/t/site-is-down/118918/9 "2026-06-17T15:21:39Z")
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