# Site Down

**URL:** <https://forum.infinityfree.com/t/site-down/83680>\
**Category:** Hosting Support\
**Created:** [October 2, 2023, 1:55pm UTC](https://forum.infinityfree.com/t/site-down/83680 "2023-10-02T13:55:58Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\
**Post date:** [October 2, 2023, 2:00pm UTC](https://forum.infinityfree.com/t/site-down/83680/2 "2023-10-02T14:00:56Z")

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Have you enabled “Display Errors”?

> [@Http error 500](https://forum.infinityfree.com/t/http-error-500/49352):
>
> When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett…

> [@ignaciogz93](#):
>
> If i try to connect via ftp i got another error

Can you share your full [Filezilla](https://filezilla-project.org/download.php?type=client) logs?

> [@How to get full logs from FileZilla](https://forum.infinityfree.com/t/how-to-get-full-logs-from-filezilla/49303):
>
> When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

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