Site down, IP not reachable

[Emmerich]

Website URL

otoespana.es

Error Message

This page isn’t working

otoespana.es is currently unable to handle this request.

HTTP ERROR 500

Other Information

It was working until a few days ago, and surely yesterday (01.12) was down, nothing has changed (no files or whatever)
I tried to ping the IP and I was unreachable. Is there anything I can do about it?

[Oxy]

WB

@Emmerich

I tried to ping the IP and I was unreachable.

I can't ping my website! Is the server down?

If you try to ping your website, or any free hosting related server or IP address, you will most likely see the ping fail with 100% packet loss. On Windows, the output will look something like this: > ping example.com Pinging example.com [185.27.134.??] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 185.27.134.??: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Does this mean the server is down? No, failing t…

@Emmerich

HTTP ERROR 500

Http error 500

When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett…

[Emmerich]

Oh, the ping is blocked
I’ll debug the 500 code then. Thanks!