# Service is too bad! Why my account is suspended it was not your provided services! **URL:** \ **Category:** Hosting Support\ **Created:** [March 18, 2025, 3:14pm UTC](https://forum.infinityfree.com/t/service-is-too-bad-why-my-account-is-suspended-it-was-not-your-provided-services/107544 "2025-03-18T15:14:02Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Jri-Creator](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jri-creator/32/65654_2.png) [@Jri-Creator](https://forum.infinityfree.com/u/Jri-Creator)\ **Post date:** [March 18, 2025, 3:30pm UTC](https://forum.infinityfree.com/t/service-is-too-bad-why-my-account-is-suspended-it-was-not-your-provided-services/107544/2 "2025-03-18T15:30:31Z")
Hello, and welcome to the InfinityFree Forum! Hold your horses! I see that you are posting about your account being suspended. What type of account suspension is it? | If your account is suspended for Abuse | If your account was suspended for Hits Limit (CPU, RAM, Hits, ETC.) | If your account is suspended by Request or due to Inactivity | | --- | --- | --- | | Open a ticket in the Client Area, we can’t help you here. | Wait ~24 hours for your account to be automatically unsuspended. | Click the Reactivate button in the Client Area | If you need clarification, please read: > [@My account is suspended, what can I do now](https://forum.infinityfree.com/t/my-account-is-suspended-what-can-i-do-now/49220): > > You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit your website. If you want to know what to do next, the first thing you need to know is why your account was suspended. There are three different suspension types. Suspended on request or inactivity If you used the Deactivate Account option in your client area or if your account has not received any visitors in 20-60 days… EDIT: If you say it is hosted on [Cpanelfree](https://cpanelfree.com/), talk to them. --- _[View the full topic](https://forum.infinityfree.com/t/service-is-too-bad-why-my-account-is-suspended-it-was-not-your-provided-services/107544)._