Secure connection failed only on Computeur

Happy New Year !

Since few hours, i can’t reach my website with computeur anymore but it’s working well with mobilephone.

Website URL

https://boiteaouts.freesite.online/

Error Message

Secure connection failed

An error occurred while connecting to boiteaouts.freesite.online. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

Any suggestion please ?

Works for me, I see a red loading icon

https://support.mozilla.org/en-US/questions/1280856

2 Likes

Thank you very much Greenreader9 for your quick response, it’s very kind of you!
I’ve just disabled Avast Antivirus and it works again. :frowning: :slight_smile:
I am very curious to know why this antivirus suddenly blocked my access to the site, without having changed his settings.
Something must not fit with AA in my html code.

Antivirus programs make mistakes sometimes. There might be something about the way your site is made, programmed, behaves or looks that Avast thinks seems suspicious. Fortunately you can submit it to Avast as being a false positive from this form: Report False Positive
In the meantime, you can follow these directions for Avast to exclude scanning the URL of your website, so you at least can access it.

3 Likes

I can’t read the screenshot unfortunately, can you translate it to English?

As for the reason why, it could be content on your site, bad neighbor effect, or something else. Only way to know for sure is ask the company that blocked it.

1 Like

I can help you there:

5 Likes

Problem solved, thank you for your help and your remote connection tests!!

Avast was the cause of the connection problem.
I disabled the agents, cleaned the alerts, restarted the agents and now everything is OK!

I wish you the best for 2025.

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