Request for assistance with subdomain configuration


Dear InfinityFree Support Team,

I hope this email finds you well. I am writing to request your assistance with a problem I am having with my website subdomain. (

I recently created a subdomain for my website through the InfinityFree vPanel, but I have run into an issue where I need to enter “www” in the browser to access the website. When I try to access the site without the “www” prefix, the browser does not recognize it.

I would appreciate any guidance or assistance you could provide to resolve this issue. I am familiar with basic website administration, but I am not an expert in this area and I would greatly appreciate your help.

Thank you for your time and I look forward to hearing back from you soon.

Best regards,
Nasser Toghiri

WB = hosted on google = hosted here (dir listing - empty)



Choose where you want the subdomain to be hosted (here or not)

Here? - then direct everything to this hosting and delete unnecessary DNS data that lead to google
and upload files here.

G ? - then point the subdomain to google - without and plus www variant as well to google


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