Remove vigoservices.xyz from old account

Hello InfinityFree Support Team,

I own the domain: vigoservices.xyz
It is currently linked to an old InfinityFree account , but I have lost access to that account (forgot email/password).

Error when adding to new account:
“The selected custom domain is already in use on InfinityFree. If this is your custom domain, please remove it from any other accounts first.”

My new account ID: if0_40365006
Domain Registrar: Hostinger
Ownership Proof: 2 screenshot

Please remove vigoservices.xyz from any old or suspended accounts so I can add it to my new hosting account.

Thank you for your urgent help!

Best regards,
[Vigo12]
[@gmail.com]

Please note that password authentication is not enabled for that profile. You signed up with Google, so you can login with your Google account too.

Does this help you regain access to the profile?


If not, then I can still remove the domain for you, but please understand that you will not have access to the existing website, including any files or database.

If that’s OK with you, please update your domain’s nameservers to ns1.infinityfree.com and ns2.infnityfree.com to prove your ownership of the domain name.

6 Likes
I updated the name servers

The domain has just been removed from the old account and is now available to be added to a new account!

4 Likes

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.