# Remote Site folder not appearing in FileZilla to transfer ClassicPress CMS files **URL:** \ **Category:** Hosting Support\ **Created:** [December 12, 2024, 10:35am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958 "2024-12-12T10:35:28Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 12, 2024, 10:35am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/1 "2024-12-12T10:35:28Z")
### Website URL (please specify the URL of the site on which you are experiencing the problem) ### Error Message (please share the FULL error message you see, if applicable) ### Other Information (Instructions provided by my Professor says: Now, on the left panel of [FileZilla](https://filezilla-project.org/download.php?type=client) (the ‘Local site’ section), navigate to the directory where you extracted the ClassicPress folder. Once inside the folder, the panel below will display its contents. Select all these ClassicPress files and drag them over to the ‘htdocs’ directory on the right side (within the ‘Remote site’ section), which represents your InfinityFree Hosting Account. ) I tried following the instructions but there is an issue where the Remote site: section does not have a folder. Hoping for your advice on this matter. Thank you. ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 12, 2024, 10:38am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/2 "2024-12-12T10:38:00Z")
![Screenshot 2024-12-12 170009](https://forum-cdn.infinityfree.net/original/3X/7/7/776869134a1728ae259d929aaff14cb4b883036b.png) This is a screenshot of my end of the screen. I am not very tech savvy in this aspect and viewing the troubleshooting methods in the internet or tutorials is a bit confusing. ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [December 12, 2024, 10:42am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/3 "2024-12-12T10:42:58Z")
Please do this > [@How to get full logs from FileZilla](https://forum.infinityfree.com/t/how-to-get-full-logs-from-filezilla/49303/): > > When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the… ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 12, 2024, 10:49am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/4 "2024-12-12T10:49:56Z")
Will check it out, thank you! ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 12, 2024, 10:53am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/5 "2024-12-12T10:53:17Z")
| Status: | Waiting to retry… | | --- | --- | | Status: | Resolving address of [ftpupload.net](http://ftpupload.net) | | Status: | Connecting to [REDACTED 😅]… | | Status: | Connection established, waiting for welcome message… | | Response: | 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- | | Response: | 220-You are user number 651 of 6900 allowed. | | Response: | 220-Local time is now 06:52. Server port: 21. | | Response: | 220-This is a private system - No anonymous login | | Response: | 220 You will be disconnected after 60 seconds of inactivity. | | Command: | AUTH TLS | I did what the debug instructions said but the menu looks the same after restarting ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [December 12, 2024, 10:58am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/6 "2024-12-12T10:58:29Z")
If you need help, provide the full info and follow the instructions. Since you like to withhold info, read this instead > [@Help, I cannot connect to FTP](https://forum.infinityfree.com/t/help-i-cannot-connect-to-ftp/49307/1): > > Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in… Good luck!! ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 12, 2024, 11:01am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/7 "2024-12-12T11:01:46Z")
Will try these out! Thank you 😃 Hopefully one of these work ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [December 12, 2024, 4:45pm UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/8 "2024-12-12T16:45:30Z")
If the connection is stuck at `AUTH TLS`, that usually indicates a malicious firewall in the middle that’s blocking you from setting up a secure connection to our FTP server. You can usually bypass this by using a VPN. Alternatively, you could check this issue with your network administrator or ISP, in case they may be blocking things. As a very last resort, you could try using insecure FTP connections. However, know that your account credentials and all files will be sent unprotected over the internet, allowing anyone in the path to see everything you do, and copy or manipulate the data. ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 13, 2024, 8:51am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/9 "2024-12-13T08:51:03Z")
Does toggling the installed VPN in my browser count? Or do I have to download a VPN software in order for this to work? ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [December 13, 2024, 9:05am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/10 "2024-12-13T09:05:50Z")
Use the installed VPN (this is what you would call “downloaded”) because the browser plugin is only for ports 80 and 443 and you access FTP via port 21 (and others) so it won’t work You need to install it on the OS so that the entire OS and all applications including the FTP client use the VPN parameters for communication. If necessary, you can also check your IP ([HERE](https://ipinfo.io/)) via VPN and it must be different from your real IP assigned to you by your ISP. ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 13, 2024, 9:54am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/11 "2024-12-13T09:54:45Z")
Will check it out, thank you! ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 13, 2024, 10:00am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/12 "2024-12-13T10:00:47Z")
Small update, I did a quick google and found out all the VPN’s I know are pay to use 😭 Although yes, I can use the trial version to hopefully connect, I don’t know if the website I would make would still be up after the trial is finished. This is worrying as sometimes my professors are slow to grade every submission xD Will check what I can do with the network admin or ISP suggestion although I am not confident on my knowledge I can navigate through such settings hehe ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 13, 2024, 10:04am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/13 "2024-12-13T10:04:19Z")
idk how I almost got confidence on the idea of logging into Infinity Free on my phone that can fix the issue haha. It’s most likely my PC’s fault or FileZilla…darn why did my professor not calculate not every student has the same PC haaaizzz 😩 Apologies for the rant. Hopefully will get this troubleshooted. Thank you for the help! Will update in case I get sometime to work ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [December 13, 2024, 10:38am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/14 "2024-12-13T10:38:42Z")
> [@anon58710332](#): > > all the VPN’s I know are pay to use > **[Use for Free | Windscribe](https://windscribe.com/features/use-for-free/)** > > Windscribe’s free plan is the top tier free VPN on the market, with no ads and no user activity logs. Browse anonymously and securely without paying a cent. ![Screenshot 2024-12-13 113740](https://forum-cdn.infinityfree.net/original/3X/e/4/e4d2dbd91c79ec7e4479c19ee8dbc17624b35f6b.jpeg) ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 13, 2024, 10:59am UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/15 "2024-12-13T10:59:05Z")
Will check this out, thank you! ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 13, 2024, 5:13pm UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/16 "2024-12-13T17:13:57Z")
![image_2024-12-14_010929861](https://forum-cdn.infinityfree.net/original/3X/a/2/a2b5cf18e4b0b2fc53e85c4368d9a7cbe67e2f7b.png) I tried it just now and sadly after toggling the VPN, now it can’t connect to server vs waiting for server. Deleted both Classic Prass and FileZilla and redid every step little by little. I feel I did every step as the instructions wrote but maybe I might be missing something? Maybe pushing at the wrong angle? ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [December 13, 2024, 5:23pm UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/17 "2024-12-13T17:23:17Z")
Hmm, that looks even worse. Now it seems it’s not even able to locate the FTP server at all anymore. Are you able to access websites with the VPN enabled? Because if not, then your VPN connection just doesn’t work, and then of course using FTP over the VPN also won’t work. If accessing other things over the VPN does work, you could try replacing `ftpupload.net` with the IP address of the FTP server, which is `185.27.134.11`. * * * Also, just reading back the previous messages: > [@anon58710332](#): > > Status: Resolving address of [ftpupload.net](http://ftpupload.net) > Status: Connecting to [REDACTED 😅]… > Status: Connection established, waiting for welcome message… There should not be anything to redact there. If everything is working, it should always say `Connecting to 185.27.134.11:21...` there, which is just the IP address and port number of our FTP server, which is public information. If it says anything else, that’s a problem. ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 13, 2024, 5:33pm UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/18 "2024-12-13T17:33:55Z")
I am able to access websites, even my school website as I work, when running the server. I intentionally removed the IP address as I was worried of my location being in those numbers hehe. But during the run, yes, there was an IP address. Here is the image before VPN. ![Cropped img](https://forum-cdn.infinityfree.net/original/3X/9/c/9cdf8e8d06a1fff524997e791017e528b89448bb.png) ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [December 13, 2024, 5:59pm UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/19 "2024-12-13T17:59:29Z")
> [@anon58710332](#): > > now it can’t connect to server Try turning off FW this is how it should be ![Screenshot 2024-12-13 185759](https://forum-cdn.infinityfree.net/original/3X/7/4/74f191a8a7332925fea3189f039829fef9745b1c.jpeg) ![image](https://forum-cdn.infinityfree.net/original/3X/e/3/e33b2f8a30d7fee1776db737f95e9736b75c92cb.png) ---
**Author:** ![anon58710332](https://forum.infinityfree.com/letter_avatar/anon58710332/32/6_449c533f586939b6e5f246632a46421f.png) [@anon58710332](https://forum.infinityfree.com/u/anon58710332)\ **Post date:** [December 13, 2024, 6:08pm UTC](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958/20 "2024-12-13T18:08:55Z")
Will try this out, thank you for the help! T-T [Next page](https://forum.infinityfree.com/t/remote-site-folder-not-appearing-in-filezilla-to-transfer-classicpress-cms-files/102958.md?page=2)