Dear Admin I have tried several ways to configure my email. I understand that the only way to include my MX record is through the CPanel. But I do not get it. I have tested using tools and the test if it reaches the mailbox. I have also tested the MX record with mxtoolbox.com , but it is not config…

[image] anon97627712: There are no valid name servers answered. Unable to get a response from the name servers within the time period. I think this is the answer: the nameservers did not return any results for your domain name. This is a known issue and we are working on it. But fortunately,…

I appreciate your response Admin. Already effect the change of DNS servers and they work correctly. I still can not send emails from the form on my page, and receive them in my mailbox. Run MXToolBox again and the DNS is registered but it is not so for the DMARC record. Would you indicate, please…

MXtoolbox complaints about the DMARC records, which is a way to help improve security when sending email. But DMARC is not required and doesn’t matter when receiving email. The important thing is that the right MX record is present for your domain, which should be enough to receive email. However, …

Regiter MX & Email Sending

Hosting Support

Admin May 1, 2019, 6:12pm 2

I think this is the answer: the nameservers did not return any results for your domain name.

This is a known issue and we are working on it. But fortunately, there is a workaround available: