I have generated the SSL order as well as CNAME. Still i didn’t recieve SSL certificate. it is showing pending with Let’s encrypt.
Sitname: Assetsaga.greatsite.net
Once the CNAME record has been added, you will receive the certificate. Make sure the CNAME record is installed with your DNS provider
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Please note that the our domain is great-site.net, not greatsite.net. Please make sure you request a certificate for the right domain name.
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also let’s encrypt is not available for free subdomains like this.
Let’s Encrypt is indeed not available if you request a certificate for a free subdomain. But if you enter a different domain entirely, then the system will happily let you choose Let’s Encrypt because it’s not a subdomain of one of our domains.
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Have you tried using a different provider?
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