I get this error in the RadioDJ plugin
Error connecting to RadioDJ database: Connection timed out
Please make sure that you are using correct IP address and port number.
Either your webhost is blocking outgoing MySQL connections or MySQL is not listening on given IP address and port.
Is there a way to fix it?
Meishin
February 8, 2026, 12:25am
2
External databases must work on the standard 3306 port number, other ports is blocked unfortunately.
At least that is the impression the error message gives me, if you are using the hosting database then please read:
Many websites use MySQL databases to store information and settings. However, there are some reasons why the connection to the database may fail. This article describes some commonly seen error messages when connecting to a database, as well as some general tips to keep in mind when setting up a database connection.
Common Error Messages
Using MySQL is great, but the error message returned if there is an issue logging in to your database can be quite confusing. Here are some commonly seen error…
5 Likes
It worked before and the port is 3306 and it is open.
Did you read the guide as well?
3 Likes
Admin
February 8, 2026, 9:17am
5
Can you share your website URL, and the database hostname and port number of the database you’re trying to connect to?
6 Likes
system
Closed
February 15, 2026, 9:17am
6
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