# Problems connecting to FTP (using FileZilla)

**URL:** https://forum.infinityfree.com/t/problems-connecting-to-ftp-using-filezilla/65408
**Category:** Hosting Support
**Created:** [August 25, 2022, 1:16am UTC](https://forum.infinityfree.com/t/problems-connecting-to-ftp-using-filezilla/65408 "2022-08-25T01:16:10Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![wackyblackie](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/wackyblackie/32/43350_2.png) [@wackyblackie](https://forum.infinityfree.com/u/wackyblackie)
#### Post date: [August 25, 2022, 1:19am UTC](https://forum.infinityfree.com/t/problems-connecting-to-ftp-using-filezilla/65408/2 "2022-08-25T01:19:35Z")

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Can you share the full log from [FileZilla](https://filezilla-project.org/download.php?type=client)?

> [@How to get full logs from FileZilla](https://forum.infinityfree.com/t/how-to-get-full-logs-from-filezilla/49303):
>
> When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

And FTP is working fine for me, try clearing your computers dns cache, restarting your router, and/or using a different network, such as cellular with a hotspot to your pc.

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