Problem with SSL certificate

Hello, I need help please!
72 hours ago I opened the account on this hosting and added my domain.com.
48 hours ago I wanted to add the SSL Certificate to my domain, but a message said: “The required CNAME record could not be found. Please note that DNS changes can take up to 24 hours to take effect”.
So, I went to the Cpanel to “Custom CNAME Records” to add the “RECORD NAME” and “DESTINATION”, but it doesn’t add me and a message says “al characters in source hostname part. 10”.
I no longer know what to do to obtain the SSL Certificate, the deadlines have already passed and the problem continues …

Can you give us a screenshot of the error and you domain name.

Can you please make sure that what you enter in the Source field is exactly what’s shown in the client area?

And if you’re copy-pasting the value from the client area, please make sure you’re not including any excess whitespace characters in the field.

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