Hi Guys I am trying to moe my custom domain catangelrefuge.org.za to infinity, but my domains registrar says they are unable to to do the change to the dns pointer records as ns2.epizy.com does not accept update requests but ns1.epizy.com does. PLEASE HELP !!!

Thank you very much @jaikrishna.t.The domain is catangelrefuge.org.za, the registar is domains.co.za. According to them ns1.epizy.com happily accepts what they need to do in order to do the pointer change, but ns2.epizy.com does not.

you can try ns1.byet.org and ns2.byet.org , they both point to the same.

If you are using byet, you need to use all 4. Please set the following. ns1.byet.net ns2.byet.net ns3.byet.net ns4.byet.net

Hi @Greenreader9 and @jaikrishna.t Okay, got hold of the guys currently holding the records and they say their system requires that the name servers I want to point to need to be authoritive and only ns1 epizy com and ns3 byet org report as authoritive but they return the records of their name serv…

What? What you wrote is confusing, can you be more clear?

Okay. the guys that handle the custom domain catangelrefuge.org.za say that in order to change their dns pointers to point to new name servers, they need a minimum of two authoritative name servers to point to for the domain whose pointers you want to change. So in other words if I want to point to …

So in that case, only your domain registrar can assist you! Most registrar’s accept all MOFH nameservers.

Thanks @jaikrishna.t . But is there nothing that can be done on infinity’s side concerning the fact that infinity’s name servers always return domains.co.za 's name servers instead of themselves as being authoritative for ns1 epizy com and n3 byet org , and then for ns2 epizy com and ns1 byet org an…

Problem Porint Custom Domain Across to ns2.epizy.com

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jaikrishna.t December 29, 2021, 10:29am 2

@anon82817176 welcome to the community!
The following doc might be useful, though your domain extension might not be listed, you may still be under the restrictions .