# Problem Loading the website with error 403 forbidden

**URL:** <https://forum.infinityfree.com/t/problem-loading-the-website-with-error-403-forbidden/88475>\
**Category:** Hosting Support\
**Created:** [January 9, 2024, 4:34pm UTC](https://forum.infinityfree.com/t/problem-loading-the-website-with-error-403-forbidden/88475 "2024-01-09T16:34:10Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [January 9, 2024, 4:37pm UTC](https://forum.infinityfree.com/t/problem-loading-the-website-with-error-403-forbidden/88475/4 "2024-01-09T16:37:13Z")

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Hi and welcome to the forum! If you want your website to show up as main page, please move the files outside the folder you uploaded/created while still keeping them on your `htdocs` folder, else it would be accessible on `yourdomain/folderyoucreated/`. Also, when I tried to access the actual index inside that folder, I get a HTTP ERROR 500:

> [@Http error 500](https://forum.infinityfree.com/docs?topic=49352):
>
> When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett…

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